Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Wojcik

Vestal,NY

Summary

Inside Sales Representative driven to obtain new customers quickly. Expertly generates and increases sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

Inside Sales

F.W. Webb
Binghamton, NY
04.2008 - Current
  • Received and responded to customer inquiries in a timely manner.
  • Prepared quotes for customers based on their needs and budget requirements.
  • Followed up with customers after purchase to ensure satisfaction with products and services received.
  • Managed customer accounts by tracking order status and resolving any issues that arose.
  • Attended trade shows and conferences to network with potential clients.
  • Processed payments from customers via credit card or online banking platforms.
  • Coordinated shipping schedules with logistics team members.
  • Performed data entry tasks into company databases accurately and efficiently.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Delivered superior customer support to improve account retention rate.
  • Took inbound calls on headset, promoting products and services to secure new accounts.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Contacted new and existing customers to discuss product and service solutions.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Expedited customer orders for quick delivery and to promote satisfaction.
  • Liaised between outside sales representatives and accounts to optimize customer service.

COUNTER SALES

Irr Supply
Binghamton, NY
02.1999 - 04.2008
  • Prepared merchandise for purchase or rental.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Leveraged computer system to input customer orders and pricing information.
  • Expedited customer orders for quick delivery and to promote satisfaction.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Delivered superior customer support to improve account retention rate.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Developed strategies for increasing sales volume.

Education

Associate of Arts - Liberal Arts And Sciences

SUNY Broome Community College
Binghamton, NY
06.1992

Skills

  • Cold Calling Expertise
  • Salesforce CRM
  • Attention to Detail
  • Relationship Building
  • Customer Service
  • Email and Phone Etiquette
  • Customer Relationship Management
  • Relationship Building and Management
  • Superior Organizational Skills
  • Excellent Time Management
  • Driven
  • Product Knowledge
  • Issue Resolution
  • Payment Processing
  • Data Entry

Timeline

Inside Sales

F.W. Webb
04.2008 - Current

COUNTER SALES

Irr Supply
02.1999 - 04.2008

Associate of Arts - Liberal Arts And Sciences

SUNY Broome Community College

Similar Profiles

CREATE PROFILE
Brian Wojcik