Brian Yarbrough
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fitness Floor Staff
Peak Experiences Indoor Rock Climbing Center
Midlothian, VA
06.2024 - 08.2024
- Returned to this job during the summer break.
Sales Associate
Urban Outfitters, Inc.
11.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Helper
Sanctuary Rescue
Chesterfield, Va
12.2023 - 01.2024
- (Position was short due to returning to NYC from VA)
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Provided humane care of domestic and wild animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Coach
Peak Experiences Indoor Rock Climbing Center
Midlothian, VA
08.2022 - 08.2023
- Collaborated with other coaches to create and execute game plans.
- Monitored team practices to establish high level of performance.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Developed relationships with clients to provide ongoing support and encouragement.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
Intern
Its Chic Again Consignment
Midlothian, VA
08.2022 - 08.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Fitness Floor Staff Member
Peak Experiences Indoor Rock Climbing Center
Midlothian, VA
06.2022 - 08.2023
- Assisted customers with finding items and storing belongings.
- Promptly responded to all requests for assistance.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Greeted customers and offered them assistance.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Managed check-in and check-out process of items.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Sold memberships and personal training sessions to new customers.
- Enforced rules and held customers accountable for not following gym regulations.
- Kept fitness areas, machines and spaces clean and orderly for customers.
Education
BBA - Fashion Marketing
Marymount Manhattan College
New York, NY05.2027
High School Diploma -
Midlothian High School
Midlothian, VA05.2023
Skills
- Verbal and Written Communication
- Facility Cleaning
- Rock Climbing
- Social Perceptiveness
- Building Relationships
- Nondiscriminatory Practices
- Active Listening
- Reflective Listening
- Client Account Management
- Payment Processing
- Retail loss prevention
- Inventory Control
- Product Sales
- Exceptional customer service
- Teamwork and Collaboration
- Problem-solving skills
- Relationship Building
Certification
- OSHA 10 Certification
Timeline
Fitness Floor Staff
Peak Experiences Indoor Rock Climbing Center
06.2024 - 08.2024
Helper
Sanctuary Rescue
12.2023 - 01.2024
Sales Associate
Urban Outfitters, Inc.
11.2023 - 05.2024
Coach
Peak Experiences Indoor Rock Climbing Center
08.2022 - 08.2023
Intern
Its Chic Again Consignment
08.2022 - 08.2023
Fitness Floor Staff Member
Peak Experiences Indoor Rock Climbing Center
06.2022 - 08.2023
BBA - Fashion Marketing
Marymount Manhattan College
High School Diploma -
Midlothian High School
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