Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Young

Brooklyn

Summary

Exceptionally hardworking and meticulous Human Services graduate with stellar community service skills. Dedicated self-starter with a superior record of advocacy and caring for Adults, juveniles and young adults. Adept at handling highly interpersonal situations with the highest degree of professionalism and respect. Interacts well with diverse populations with proven capacity to troubleshoot issues and provide quick resolution.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Residential Aide

TemPositions
04.2023 - Current
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Ensured safety of shelter occupants by monitoring facility, responding to incidents and providing assistance when necessary.
  • Conducted intakes with new shelter residents, gathering necessary information and paperwork.
  • Participated in weekly house meetings to discuss issues related to living in the shelter environment.
  • Supported case managers by providing updates on client progress towards goals.
  • Conducted nightly bed count of residents and relay the information to DHS

Security Professional

Allied Universal Security Services
03.2020 - Current
  • Maintained a safe and secure environment for self, clients, and staff members on premises at all times
  • Maintained logbook and made hourly rounds
  • Kept account of all clients on all floors at all times
  • Reported changes& suspicious behavior to supervisors as needed
  • Inspected personal belongings of guests prior to entering or exiting the premises for contraband items.
  • Assisted in enforcing rules and regulations within the shelter, ensuring that all guests were treated with respect.

Shift Supervisor

Bronx Parent Housing Network
12.2017 - 08.2019
  • Completed new client intake assessment and assigned beds to clients
  • Conducted daily room inspections
  • Conducted nightly bed pack-ups on Awol clients
  • Conducted daily meetings with staff prior to start of shift

Residential Aide

Bushwick Economic Development
01.2015 - 11.2017
  • Developed and implemented shelter policies and procedures.
  • Trained new staff on relevant protocols and procedures pertaining to their roles within the organization.
  • Monitored shelter operations on a daily basis including cleaning schedules, meal times, security protocols.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Prepared monthly reports summarizing program activities and outcomes.

Education

Associate of Arts - General Studies

Herkimer County Community College
Herkimer, NY
08.2019

Skills

  • Shift reporting
  • Training and mentoring
  • Strong verbal and written communication
  • Client assessment
  • Staff Supervision
  • Social Services
  • Problem-solving abilities
  • Crisis Intervention
  • Policies and procedures implementation
  • Excel formulas

Certification

  • Security Guard Certification, 04/01/16, 04/01/25
  • Fire Guard For Shelters F-02 (CITYWIDE), 03/01/22, 02/01/25
  • (Infant- Child- Adult) CPR/AED/First-Aid, 09/01/23, 03/01/24
  • Coordinator of Fire Safety and Alarm Systems in Homeless Shelters (F-80), 01/01/24, 01/01/27

Timeline

Residential Aide

TemPositions
04.2023 - Current

Security Professional

Allied Universal Security Services
03.2020 - Current

Shift Supervisor

Bronx Parent Housing Network
12.2017 - 08.2019

Residential Aide

Bushwick Economic Development
01.2015 - 11.2017

Associate of Arts - General Studies

Herkimer County Community College