Brian Zahn
Daytona Beach,FL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager/Owner
Henry's Pizza
Daytona Beach, FL
04.2019 - 05.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the entire restaurant including front and back of the house
Manager/Owner
Los Olas Argentenian Latin Cuisine
South Daytona, FL
02.2016 - 01.2018
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
Executive Chef
Ice Lady Patagonia- Scientific Research Ship
Buenos Aires, Argentina
10.2003 - 02.2004
- Provided guidance and support for Sous Chefs during peak service hours.
- Designed innovative dishes that incorporated global flavors into traditional cuisine.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
Head Chef
Dallas Bar & Grill
Buenos Aries, Argentina
01.2003 - 11.2003
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
- Organized kitchen staff to ensure efficient operations during peak service hours.
- Inspected ingredients and equipment to ensure they meet quality standards.
- Supervised the preparation of meals according to customer orders in a timely manner.
- Conducted daily line-checks of all products used in meal preparation for freshness and quality assurance.
- Maintained accurate records of inventory, sales, labor costs, and other operational costs.
- Addressed customer complaints promptly and professionally while maintaining high standards of customer service.
- Trained kitchen workers on culinary techniques.
- Monitored quality, presentation and quantities of plated food across line.
Executive Chef
La Mascara Restaurante
Buenos Aires, Argentina
03.2003 - 10.2003
- Created daily specials based on seasonal ingredients and customer feedback.
- Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
- Supervised the selection, training, scheduling, and performance of kitchen personnel.
- Worked closely with purchasing manager to control food costs while maintaining product quality standards.
- Assisted in developing marketing strategies designed to increase restaurant revenue.
Chef
The Party Staff
San Francisco, CA
01.2001 - 12.2001
- Helped organize and prepared social events for up to 500 people, participated in an event for Nicole Kidman and Steven Spielberg.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
Education
California Culinary Academy-Le Cordon Bleu
San Francisco, CASkills
- Work Planning And Organization
- Customer Engagement
- Client Relationship Management
- Relationship Building And Management
Certification
- Sersafe Certification
- Pro-Management Nutrition Certification
Accomplishments
Awarded #1 Pizzeria out of 286 in Central Florida in 2023
Timeline
Manager/Owner
Henry's Pizza
04.2019 - 05.2023
Manager/Owner
Los Olas Argentenian Latin Cuisine
02.2016 - 01.2018
Executive Chef
Ice Lady Patagonia- Scientific Research Ship
10.2003 - 02.2004
Executive Chef
La Mascara Restaurante
03.2003 - 10.2003
Head Chef
Dallas Bar & Grill
01.2003 - 11.2003
Chef
The Party Staff
01.2001 - 12.2001
California Culinary Academy-Le Cordon Bleu
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