Summary
Overview
Work History
Education
Skills
Timeline
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Brian Zakszewski

Greendale,WI

Summary

Dynamic Inside Sales Representative with extensive experience at Revere Electric, recognized for enhancing customer satisfaction and streamlining processes. A dedicated professional with vast industry knowledge, adept at utilizing CRM software to track sales activities and build strong client relationships. Fast learner committed to delivering exceptional service and achieving results.

Overview

28
28
years of professional experience

Work History

Inside Sales Representative

Revere Electric
04.2023 - 09.2025
  • Managed inbound and outbound sales calls, addressing customer inquiries effectively.
  • Developed and maintained relationships with key accounts, enhancing customer satisfaction.
  • Collaborated with cross-functional teams to streamline order processing and improve service delivery.
  • Utilized CRM software to track sales activities and maintain accurate customer records.

Customer Service Representative

Graybar Electric Co Inc
11.2019 - 04.2023
  • Adapted quickly to new systems and procedures, ensuring efficient workflow.
  • Provided feedback to management on customer trends and service improvements.
  • Engaged with diverse customer base, fostering positive relationships and satisfaction.
  • Participated in training sessions to improve product knowledge and service skills.

Quotations Specialist

Spectrum Lighting & Controls
08.2015 - 11.2019
  • Analyzed customer requirements to create accurate and timely quotations for lighting solutions.
  • Collaborated with sales teams to streamline quotation processes and improve response times.
  • Reviewed technical specifications to ensure compliance with industry standards in all quotes provided.
  • Utilized quoting software to generate detailed proposals, enhancing overall productivity and accuracy.

Customer Service Representative

Graybar Electric Company
10.1997 - 08.2015
  • Assisted customers by answering inquiries and providing product information.
  • Resolved complaints through effective problem-solving techniques and communication.
  • Maintained accurate records of customer interactions using CRM software.
  • Collaborated with team members to enhance service delivery and support processes.

Education

High School Diploma -

Thomas More
Milwaukee, WI

Skills

    Hard working

    Fast learner

    Dedicated

    Vast industry knowledge

Timeline

Inside Sales Representative

Revere Electric
04.2023 - 09.2025

Customer Service Representative

Graybar Electric Co Inc
11.2019 - 04.2023

Quotations Specialist

Spectrum Lighting & Controls
08.2015 - 11.2019

Customer Service Representative

Graybar Electric Company
10.1997 - 08.2015

High School Diploma -

Thomas More

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