Brian Zeller
Morgantown,WV
Summary
Certified Nursing Assistant with extensive experience at WVU Medicine, specializing in patient care and vital signs monitoring. Demonstrated ability to implement effective care plans and foster supportive environments. Recognized for strong teamwork and problem-solving skills, contributing to improved patient recovery and satisfaction. Committed to enhancing healthcare delivery through continuous improvement initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
WVU Medicine
Fairmont, WV
07.2023 - Current
- Assist clients with ADL's
- Take vital signs
- Help create a positive environment for each patient to help with their recovery.
CNA
Genesis HealthCare
Morgantown, WV
03.2023 - 06.2023
- Answered patient call lights promptly and responded to requests appropriately.
- Supported non-ambulatory residents in range of motion exercises.
Technician
MasTec Advanced Technologies
Monroeville, PA
09.2022 - 12.2022
- Followed safety practices to safeguard against injury and damage to property.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
Food and Beverage Manager
Lakeview Golf Resort and Conference center
Morgantown, WV
05.2022 - 07.2022
- Maintained accurate records of daily transactions using point-of-sale systems.
- Inspected dining and serving areas for cleanliness and proper setup.
- Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Customer Service Representative
TTEC WORK AT HOME
Morgantown, WV
07.2021 - 05.2022
- Facilitate customer needs as per USAA operating standards.
- Show empathy with customer and help track customer complaints.
Foreman/Co-Foreman
Baker's Waterproofing
Bentleyville, PA
08.2019 - 03.2021
- Continuing to improve leadership through process standardization.
- Delegated work to staff, setting priorities and goals.
- Monitored equipment operation during extraction process to detect problems.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Trained and monitored employees to teach daily tasks and improve performance.
Operations Manager
Xanitos at Ruby Memorial Hospital
Morgantown, WV
05.2018 - 08.2019
- -Managed a staff of 238 employees
- -Oversaw sterilization of 53 Operating Rooms
- -Implemented processes of continuous improvement
- -Only Manager to successfully manage all three shifts
Warehouse Associate
Gabe's(Gabriel Brothers)
Morgantown, WV
08.2017 - 05.2018
- -Helped implement process changes needed to meet projected growth.
- -Made suggestions for waste reduction that have been implemented.
Associate
Zeller Industries
Morgantown, WV
01.2017 - 08.2017
- Company Overview: family-owned general construction and property service company
- Apply knowledge of quality and efficiency management principles towards reducing costs at this family-owned general construction and property service company
- Identify and implement improvements to commercial properties, including introducing new technologies that require less power and maintenance
- Family-owned general construction and property service company
Department Manager
Giant Eagle
Morgantown, WV
07.2016 - 01.2017
- Directed all aspects of operations for high-volume Meat Department generating up to 20% of the store's total business with between $10k-$30k in weekly sales
- Managed 8-member team in delivering excellent customer service and optimizing profitability
- Accurately forecasted sales and identified consumer buying trends to reduce waste; tracked actual performance and adjusted business plans accordingly
- Implemented aggressive discounts on expiring products to minimize losses and maintain fresh inventory, resulting in improved quality impressions
Auditor/Internal Field Auditor
Bruceton Farm Service
Morgantown, WV
03.2016 - 07.2016
- Quickly received promotion in recognition of excellent performance ensuring the proper use of GAAP
- Standardized and streamlined audit clerk training by grouping tasks; created training materials and documentation for employee reference
Intern
Bob Sumerel Tire Co
Leetsdale, PA
06.2015 - 08.2015
- Selected to participate in management training program covering all areas of service department and warehousing
- Researched continuous improvement strategies to increase business opportunities and cost-effectively coordinated transportation logistics
Butcher
Sam's Club
Monroeville, PA
09.2014 - 05.2015
- Collaborated with General Manager and Department Manager to implement best practices around cost controls, create new ways to decrease waste, and drive new sales for the department
Banquet Chef/Sous Chef
Nemacolin Woodlands Resort and Spa
Farmington, PA
04.2012 - 08.2014
- Focused on improving supply chain operations while working closely with supply vendors
- Showcased strong management skills by appropriately delegating assignments to achieve daily production goals among the saucier, butcher, and grill kitchens
- Played a key role in establishing standards and training cooks to achieve 5-star 5-diamond cuisine and customer service
Executive Chef/Kitchen Manager
Yesterday's Restaurant
Morgantown, WV
02.2011 - 04.2012
- In addition to preparing and plating a wide range of dishes on a daily basis, developed featured offerings, trained new hires, and worked closely with vendors to properly manage supply chain
- Effected quality management practices that contributed to growing yearly sales from <$1M to $1.4M
Education
Licensed Practical Nurse - Nursing
MTECH
Morgantown, WV08-2025
Six Sigma Green Belt - Six Sigma
Villanova University
Villanova, PA09-2017
Bachelor of Science - Business Administration
DeVry University
Chicago, IL12-2015
Associate of Science - Specialized Technology
Pennsylvania Culinary Institute
Pittsburgh, PA12-2008
High School Diploma -
Morgantown High School
Morgantown, WV05-2005
Skills
- Patient care
- Vital signs monitoring
- Epic charting
- Medical terminology
- Regulatory compliance
- Team collaboration
- Conflict resolution
- Employee training
- Family education
- Reliable transportation
- Feeding tube management
- Continuous improvement
- Heavy lifting
- Organizational skills
- Willingness to learn
- Meal preparation
- Bathing assistance
- Unit supply maintenance
- Medical records management
- Teamwork
- Analytical thinking
- Task prioritization
- Patient observation
- Problem-solving abilities
- Medical Software Use
- Caregiver relations
- Empathy and understanding
- Blood glucose testing
- Medical charting
- Heartsaver CPR AED
- Symptom documentation
- Alzheimer's and dementia care
- Quick problem solver
- Reliability
- Self motivation
- Cultural sensitivity
- Patient-focused care
- Nutrition and diet
- Documenting behaviors
- Specimen collection
- Care plan implementation
Accomplishments
- Former Forbes 5 Star, AAA 5 Diamond Chef
Certification
- CNA certification
- Heartsaver BLS and wound care certification
Timeline
CNA - Certified Nursing Assistant
WVU Medicine
07.2023 - Current
CNA
Genesis HealthCare
03.2023 - 06.2023
Technician
MasTec Advanced Technologies
09.2022 - 12.2022
Food and Beverage Manager
Lakeview Golf Resort and Conference center
05.2022 - 07.2022
Customer Service Representative
TTEC WORK AT HOME
07.2021 - 05.2022
Foreman/Co-Foreman
Baker's Waterproofing
08.2019 - 03.2021
Operations Manager
Xanitos at Ruby Memorial Hospital
05.2018 - 08.2019
Warehouse Associate
Gabe's(Gabriel Brothers)
08.2017 - 05.2018
Associate
Zeller Industries
01.2017 - 08.2017
Department Manager
Giant Eagle
07.2016 - 01.2017
Auditor/Internal Field Auditor
Bruceton Farm Service
03.2016 - 07.2016
Intern
Bob Sumerel Tire Co
06.2015 - 08.2015
Butcher
Sam's Club
09.2014 - 05.2015
Banquet Chef/Sous Chef
Nemacolin Woodlands Resort and Spa
04.2012 - 08.2014
Executive Chef/Kitchen Manager
Yesterday's Restaurant
02.2011 - 04.2012
Licensed Practical Nurse - Nursing
MTECH
Six Sigma Green Belt - Six Sigma
Villanova University
Bachelor of Science - Business Administration
DeVry University
Associate of Science - Specialized Technology
Pennsylvania Culinary Institute
High School Diploma -
Morgantown High School
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