Briana Alexander
Philadelphia,PA
Summary
I am a Dynamic professional with a proven track record of enhancing customer satisfaction and team performance. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and customer service skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flex Associate
Target
11.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate information on products and services.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Sales Associate
H&M
06.2020 - 09.2021
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Carters Oshkosh
11.2017 - 01.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Licensed Practical Nurse - Nursing
Prism Career Institute
Philadelphia, PACertified Phlebotomist Certification -
OneStepPhlebotomy
Philadelphia, PA03.2024
High School Diploma -
Saint Hubert Catholic High School For Girls
Philadelphia, PA06.2020
Skills
- Stock replenishment
- Workplace Safety
- Friendly and Personable
- Willing to Learn
- Customer Service
- Punctual and Reliable
- Time Management
- Problem-solving abilities
- Critical Thinking
- Venipuncture
- Patient Care
- HIPAA Compliance
- Direct Patient Care
- Patient support
Certification
- Basic Life Support Certification
- Certified Phlebotomist Certification
Timeline
Flex Associate
Target
11.2021 - Current
Sales Associate
H&M
06.2020 - 09.2021
Sales Associate
Carters Oshkosh
11.2017 - 01.2020
Licensed Practical Nurse - Nursing
Prism Career Institute
Certified Phlebotomist Certification -
OneStepPhlebotomy
High School Diploma -
Saint Hubert Catholic High School For Girls
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