Briana Baker
Detroit,MI
Summary
Results-driven professional with entry-level experience in social media marketing and expertise in client relationship management. Proven ability to blend strategic thinking with creative solutions to drive community engagement and business growth. Skilled in overseeing content and campaigns for valued clients, fostering strong partnerships. Seeking new opportunities to leverage expertise in the entertainment industry.
Overview
4
4
years of professional experience
Work History
Social Media & Content Intern / A&R Intern
Star Factory
Detroit, Michigan
05.2025 - Current
- Supported artist development and brand strategy through content creation and social media management across Instagram, TikTok, and Facebook.
- Contributed to A&R initiatives by researching emerging talent and analyzing industry trends for strategic signings.
- Assisted in planning and executing studio sessions, events, and content shoots to ensure operational efficiency.
- Developed copy and creative concepts for digital campaigns, enhancing engagement and artist-fan relationships.
- Collaborated with senior team members to generate new content ideas and identify growth opportunities while upholding Star Factory brand standards.
Marketing & Administrative Coordinator
MIND Institute
06.2024 - Current
- Greeted and assisted patients and visitors with professionalism and empathy, ensuring a welcoming environment.
- Managed front desk operations, including multi-line phone systems, scheduling appointments, and coordinating provider calendars.
- Supported patient intake by assisting with forms, verifying information, and updating records annually.
- Handled insurance verification, prior authorizations, and explained billing procedures to patients.
- Maintained and organized medical records and patient charts, ensuring HIPAA compliance and proper documentation.
- Entered data accurately into practice management systems and supported patient billing and collections.
Medical Receptionist
Corewell Health (Beaumont)
04.2023 - 05.2024
- Managed patient check-in and check-out, including verifying insurance eligibility and collecting co-pays.
- Scheduled appointments in alignment with medical office policies and updated provider schedules as needed.
- Answered high-volume phone lines, screened and forwarded calls, and provided information on services and billing procedures.
- Assisted patients with completing intake paperwork, maintaining accurate and confidential records.
- Retrieved charts, filed lab reports, and ensured all documents were properly entered into patient medical records.
- Collaborated with clinical teams to ensure smooth office operations and exceptional patient service.
Social Media & Events Coordinator
YMCA Of Metropolitan Detroit
Royal Oak, Michigan
05.2022 - 10.2022
- Increased community engagement through targeted content management of YMCA social media channels.
- Coordinated event promotions, enhancing participation via strategic digital marketing initiatives.
- Crafted compelling content for social media to boost engagement and community involvement.
- Organized events and leveraged digital marketing to elevate attendance and program participation.
Education
Bachelor of Arts - Developmental Psychology
Southern New Hampshire University
12.2025
Digital Marketing Strategist Certificate -
Central Michigan University
08.2024
Google Data Analytics Certificate -
Merit America
05.2022
Skills
- Digital marketing strategy
- Social media management
- Email marketing
- Content creation
- SEO and SEM optimization
- Data analytics
- Customer engagement
- Campaign management
- Microsoft Office proficiency
- Google Analytics expertise
- Project management tools
- Hootsuite proficiency
- Canva design
- HubSpot knowledge
Websites
Timeline
Social Media & Content Intern / A&R Intern
Star Factory
05.2025 - Current
Marketing & Administrative Coordinator
MIND Institute
06.2024 - Current
Medical Receptionist
Corewell Health (Beaumont)
04.2023 - 05.2024
Social Media & Events Coordinator
YMCA Of Metropolitan Detroit
05.2022 - 10.2022
Bachelor of Arts - Developmental Psychology
Southern New Hampshire University
Digital Marketing Strategist Certificate -
Central Michigan University
Google Data Analytics Certificate -
Merit America