Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Briana Banuelos

San Antonio

Summary

Dynamic professional with a proven track record at University Health Hospital, excelling in data entry and patient record management. Skilled in training staff and fostering teamwork, I leverage attention to detail and problem-solving abilities to enhance operational efficiency and ensure compliance with HIPAA standards. Bilingual support enhances patient satisfaction and communication.

Overview

7
7
years of professional experience

Work History

Unit Clerk

University Health Hospital
San Antonio
12.2023 - Current
  • Performed data entry into an electronic health record system.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Acted as liaison between patients and family members and healthcare providers.
  • Answered inquiries regarding policies, procedures, and services offered by the hospital or clinic setting.
  • Conducted data entry tasks, ensuring the accuracy of patient and administrative information.
  • Answered phone calls, providing courteous and informative responses to inquiries.
  • Managed patient records and ensured accurate data entry into hospital systems.
  • Completing receptionist duties, such as sending emails, answering phone calls, and ordering supplies promptly.
  • Organized department files to enhance accessibility for healthcare providers.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Assisted with patient transport arrangements, ensuring safe and timely transfers.
  • Trained new unit clerks and volunteers, fostering a collaborative and knowledgeable team environment.
  • Maintained accurate and up-to-date patient medical records, adhering to confidentiality policies.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.

Manager/Associate

Express La Cantera
04.2018 - 06.2025
  • Manage the daily operations of the retail store, ensuring that sales targets are met and the store is well-stocked and presented.
  • Supervise, train, and assist employees, including hiring, scheduling shifts, and conducting performance evaluations to enhance team productivity and customer service.
  • Coordinated inventory management and stock replenishment activities.
  • Developed schedules to optimize staff coverage during peak hours.
  • Maintain proper inventory levels, implement purchasing plans, and manage relationships with suppliers to ensure efficient stock management.
  • Develop and implement strategies to boost sales, monitor sales data, and adjust tactics to meet sales goals.
  • Ensure high standards of customer service are maintained, addressing customer inquiries and complaints promptly to enhance satisfaction and loyalty.
  • Trained new associates on store operations, policies, and procedures.
  • Implemented visual merchandising strategies to highlight promotions and seasonal items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Registered Behavior Technician (RBT)

Cole Health
Schertz
04.2023 - 07.2024
  • RBTs are responsible for executing behavior intervention plans (BIPs) designed by BCBAs.
  • Work directly with clients to teach new skills, reduce problem behaviors, and reinforce positive behaviors.
  • They collect and document data on client progress during each session, which is crucial for evaluating the effectiveness of interventions, and making necessary adjustments to treatment plans.
  • Spend significant time interacting with clients, providing one-on-one support, and using positive reinforcement strategies to encourage desired behaviors.
  • Responsible for completing session notes, progress reports, and other documentation related to client care.
  • Utilized data collection tools to measure effectiveness of interventions regularly.

Education

Bachelor’s - Psychology

Texas A&M International University
Laredo, TX
12.2022

High school or equivalent -

Fox Tech High School
San Antonio, TX
06.2018

Skills

  • Attention to Detail
  • Data Entry
  • Analyzing Information
  • Bilingual Customer Support
  • Staff training
  • Unit administrative support
  • Task prioritization
  • Teamwork
  • Leadership
  • MS Excel
  • PowerPoint
  • Word
  • HIPAA compliance
  • Behavioral Therapy
  • Store Management Experience
  • Problem solving
  • Patient record management

Languages

  • English, Fluent
  • Spanish, Expert

Timeline

Unit Clerk

University Health Hospital
12.2023 - Current

Registered Behavior Technician (RBT)

Cole Health
04.2023 - 07.2024

Manager/Associate

Express La Cantera
04.2018 - 06.2025

Bachelor’s - Psychology

Texas A&M International University

High school or equivalent -

Fox Tech High School

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Briana Banuelos