Briana Bell
Salisbury,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Qualified Teaching Assistant offers track record of success in helping students with special needs. Well-trained in academic, behavioral and personal needs of students with developmental delays and diagnoses such as autism spectrum disorder. Works with parents and teachers to implement personalized approaches for each student. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher Assistant
ROWAN-SALISBURY SCHOOLS
09.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided one-on-one and group-based learning support focused on student progress.
- Assisted in implementation of new learning tools, systems and materials.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Graded assignments and reported individual progress to teacher.
- Monitored students during quizzes and tests.
- Oversaw classroom operations during teacher and parent meetings.
Correctional Officer
Albemarle Correctional Institution
04.2021 - 08.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Insurance Agent
TRANZACT
07.2021 - 09.2022
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Obtained underwriting approval by completing application for coverage.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Approached potential clients by using direct marketing mailings and phone contacts.
Housekeeper
Compass Group
06.2019 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Sorted, laundered and put away various laundry items.
CSS (Customer Service Specialist)
Krispy Kreme
09.2017 - 02.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
EC Teacher's Assistant
Charlotte Mecklenburg School System
08.2023 - Current
- Helped implement fun and interactive learning experiences to enhance early childhood education.
- Managed student behavior as directed by and modeled by teacher.
- Communicated directly with teacher and parents to achieve success for children.
- Maintained accurate and complete records of student progress and development in portfolio form.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Worked with students to promote learning and pro-social development.
- Observed students' performance and recorded relevant data to assess progress.
- Collaborated with teachers and specialists to assess student progress.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
- Facilitated administration and scoring of standardized tests and assessments to draw meaningful data regarding learning and growth.
- Promoted good study habits and student independence to improve quality of student outcomes.
Education
Bachelor of Arts - Liberal Arts & Sciences
Livingstone College
Salisbury, NCWestover High School
Fayetteville, NC06.2015
Skills
- Customer Service
- Food Service
- Host/Hostess
- Time Management
- Serving Experience
- Residential Cleaning
- Care plans
- Educational Strategies
- Emotional Development
- Daily Lesson Plans
- Behavior Redirection
- First Aid
- Lesson Preparation
- Self-Contained Classrooms
- Microsoft Word
- Special Projects
- Educational Settings
- Field Trip Monitoring
- Nonviolent Intervention
- Group Dynamics
- Conflict Management
- Positive Reinforcement Strategies
Accomplishments
Golden Broom Award 2020
Blue Bear Buddy Mentor 2021
Resident Assistance President 2021
Novant Health Ladies Night Out recipient 2022
Livingstone College Young Alumni Association 2018
Certification
CPR Certification
First Aid Certification
Additional Information
- Driver's License
Timeline
EC Teacher's Assistant
Charlotte Mecklenburg School System
08.2023 - Current
Teacher Assistant
ROWAN-SALISBURY SCHOOLS
09.2022 - Current
Insurance Agent
TRANZACT
07.2021 - 09.2022
Correctional Officer
Albemarle Correctional Institution
04.2021 - 08.2023
Housekeeper
Compass Group
06.2019 - 10.2021
CSS (Customer Service Specialist)
Krispy Kreme
09.2017 - 02.2018
Bachelor of Arts - Liberal Arts & Sciences
Livingstone College
Westover High School
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