Briana Boiler
Summary
Detail-oriented professional with a solid background in customer service and organization. Proven ability to maintain operational efficiency while collaborating with team members to resolve issues and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Housewares Associate
Walmart
Summerfield
07.2024 - Current
- Assisted customers with product selection and inquiries in the housewares department.
- Organized and restocked merchandise to maintain store presentation standards.
- Demonstrated product features to customers, enhancing their shopping experience.
- Maintained cleanliness and organization of the housewares display areas daily.
Front Desk Agent
Comfort Suites Hotel
Ocala
09.2022 - 07.2024
- Greeted guests warmly and checked them in efficiently.
- Managed reservations using hotel property management system.
- Handled guest inquiries and resolved issues promptly.
- Coordinated with housekeeping to ensure room readiness.
- Processed payments and maintained accurate financial records.
- Assisted with guest services, including local information and recommendations.
Housekeeper
Comfort Suites Hotel
Ocala
05.2022 - 09.2022
- Cleaned guest rooms to maintain high standards of cleanliness and comfort.
- Organized cleaning supplies and equipment for efficient daily operations.
- Assisted in laundry services, ensuring fresh linens for guest satisfaction.
- Reported maintenance issues to management for prompt resolution.
- Restocked amenities and supplies in guest rooms as needed.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05-2029
Associate of Arts - Psychology
Santa Fe College
Gainesville, FL05-2025
Associate of Arts - Psychology
College of Central Florida
Ocala, FL05-2023
Skills
- Customer service
- Conflict resolution
- Time management
- Data analysis
- Team collaboration
- Project management
Affiliations
Before I get my Bachelors, I would like to try to find some work involving my degree to learn and understand what I will be doing. I also want to try to volunteer as well to add some more to my resume in the future and join some clubs as well! I want to try to do as much a I can before getting my Bachelors, I want as much experience in my field as I can get.
Timeline
Housewares Associate
Walmart
07.2024 - Current
Front Desk Agent
Comfort Suites Hotel
09.2022 - 07.2024
Housekeeper
Comfort Suites Hotel
05.2022 - 09.2022
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - Psychology
Santa Fe College
Associate of Arts - Psychology
College of Central Florida