Briana Brum
San Diego,CA
Summary
Current second year Business Marketing student at San Diego State University. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience working in a law office and attending to lawyers needs. Passionate about pursuing a career in law and planning to attend law school 1 year after graduating from San Diego State University. Enthusiastic about learning new skills while working in a new environment.
Overview
3
3
years of professional experience
Work History
Law Office Receptionist
Morgan & Morgan Law Firm
05.2022 - 08.2022
- Prepared and processed invoices for attorney billing.
- Helped plan and organize internal and external events, meetings and conferences.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Cashier Team Lead
Ava Pizza Bar
01.2021 - 08.2022
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Trained new employees.
- Helped manager with work schedule when needed.
Desk Attendant
Soho Cycle
05.2020 - 09.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Completed cashier and point of sale operations.
- Answered phones and assisted callers with inquiries.
- Assisted with marketing and promoting of classes and services.
- Helped customers book classes.
- Worked with Spin Instructors to help clean work area.
- Made sure customers were accommodated, satisfied, and comfortable in workout studio.
Shift Leader
Nekter Juice Bar Inc.
08.2019 - 04.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Established efficient team work and communication skills.
Education
High School Diploma -
Plant High School
Tampa, FL05.2021
BBA - Marketing
San Diego State University
San Diego, CA05.2025
Skills
- Leadership
- Communication
- Analytical Skills
- Marketing
- Organization
- Problem-Solving
- Interpersonal Skills
- Team Work
- Assisting Lawyers
- Attention to Detail
- Research Skills
Timeline
Law Office Receptionist
Morgan & Morgan Law Firm
05.2022 - 08.2022
Cashier Team Lead
Ava Pizza Bar
01.2021 - 08.2022
Desk Attendant
Soho Cycle
05.2020 - 09.2020
Shift Leader
Nekter Juice Bar Inc.
08.2019 - 04.2020
High School Diploma -
Plant High School
BBA - Marketing
San Diego State University