Briana Bush
Culver City,CA
Summary
Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
10
10
years of professional experience
Work History
Nail Technician
Sets By Bebe
Los Angeles, CA
01.2014 - Current
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Assisted in training new hires on salon procedures, policies, and best practices in nail care services.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
Licensed Manicurist Insctructor
Neihule Academy Of Beauty
Los Angeles, CA
10.2021 - 01.2024
- Utilized industry-standard sterilization techniques for all tools, ensuring client safety and compliance with health regulations.
- Oversaw schedule to manage appointments of new and existing clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Streamlined inventory management process for nail care products to reduce wastage and optimize efficiency.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Developed and implemented classroom routines to address varying student needs.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
Education
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CASkills
- Industry Trends
- Hygiene practices
- Equipment Setup
- Active Listening
- Oral and writing communication
- Time Management
- Appointment Scheduling
- Courteous and Professional
- Data Entry
- Attention to Detail
Timeline
Licensed Manicurist Insctructor
Neihule Academy Of Beauty
10.2021 - 01.2024
Nail Technician
Sets By Bebe
01.2014 - Current
High School Diploma -
Alexander Hamilton Senior High School