Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
OfficeManager
Briana Clancy

Briana Clancy

Fort Worth,TX

Summary

Dependable and driven candidate with an independent approach to handling high-volume customer loads. Well-versed in assisting fellow teammates in achieving company goals. Excellent relationship-builder and multitasker always ready to support team needs.

Overview

16
16
years of professional experience

Work History

Bartender

Redneck Heaven
12.2011 - 11.2016
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Developed new signature cocktails to support bar marketing brand and increase profits
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Maintained accurate cash drawer of $500 per shift
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay

Server

BJ's Brewhouse
01.2011 - 02.2012
  • Prepared beverages and filled food orders for customers
  • Displayed enthusiasm and promoted exceptional service to customers, successfully increasing referrals and walk-in business
  • Set dining tables to prepare for diverse types of events and follow strict service standards
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
  • Monitored guests for intoxication and immediately reported concerns to management
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods

Bartender

Texas Roadhouse
04.2007 - 01.2011
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Maintained accurate cash drawer of $400 per shift
  • Generated higher ticket averages by training employees on suggestive up-selling techniques
  • Upsold daily specials and beverage promotions to exceed daily sales goals
  • Set up glassware, liquor and other necessary supplies for special events

Bar Manager/Lead Bartender

The Library Bar
12.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Education

High School Diploma -

South Grand Prairie High School
Grand Prairie, TX

Skills

  • Menu memorization
  • Responsible alcohol service
  • Classic cocktails
  • Changing beer kegs
  • Preparing garnishes
  • Liquor, beer and wine knowledge
  • Creative mixology
  • Hospitality service expertise
  • TABC/Food Handlers Certified
  • Maintaining glassware stock
  • Safe serving knowledge
  • Anticipating guest needs
  • Sales Expertise
  • High-Volume Environments
  • Organizational Abilities
  • Patron Experiences
  • Credit and Cash Transactions
  • Anticipating Guest Needs
  • Team Training
  • Guest Satisfaction
  • Marketing and Sales
  • Customer Service
  • Professional Service Standards
  • Clear and Effective Communication
  • Hospitality and Accommodation
  • Team Leadership
  • Guest Interaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Bar Manager/Lead Bartender

The Library Bar
12.2019 - Current

Bartender

Redneck Heaven
12.2011 - 11.2016

Server

BJ's Brewhouse
01.2011 - 02.2012

Bartender

Texas Roadhouse
04.2007 - 01.2011

High School Diploma -

South Grand Prairie High School

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Briana Clancy