Briana Clark
Greensboro,NC
Summary
Dynamic Administrative Coordinator with proven expertise in office administration and team collaboration. At GloryRiser Empowerment, streamlined operations and enhanced customer service by implementing efficient processes. Skilled in Microsoft Excel and fostering positive work environments. Achieved significant improvements in document organization and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
GloryRiser Empowerment
09.2018 - 12.2024
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Administrative Coordinator
Piedmont SeniorCare
08.2008 - 10.2017
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Streamlined office operations by implementing efficient administrative processes and procedures.
Education
Early Childhood Care And Education
Guilford Technical Community College
Jamestown, NC01-2022
High School Diploma -
Cummings High School
Burlington, NC06-2003
Skills
- Office administration
- Team collaboration
- Microsoft Excel
- Meeting planning
- Inbound phone call handling
- Scheduling appointments
- Customer database systems
- Customer service
- Handling complaints
- Database administration
- New hire orientation
- Quickbooks
Accomplishments
- Supervised team of [Number 12] staff members.
Certification
- First Aid Certification
- Certified Nursing Assistant (CNA)
- Early Childhood Education Certificate - Various accredited institutions.
- Infant/Toddler Caregiver Certification - Program for Infant/Toddler Care (PITC).
- Certified Childcare Professional (CCP) - National Early Childhood Program Accreditation.
Languages
English
Timeline
Administrative Coordinator
GloryRiser Empowerment
09.2018 - 12.2024
Administrative Coordinator
Piedmont SeniorCare
08.2008 - 10.2017
Early Childhood Care And Education
Guilford Technical Community College
High School Diploma -
Cummings High School
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