Motivated and dynamic professional with a strong background in strategic marketing, market research, and customer relationship management. Seeking to leverage my expertise in data analysis, client relations, and brand awareness to contribute to the Omnicom Media Group Internship, where I can further develop my skills in digital advertising and media marketing.
• Enhanced customer satisfaction by providing personalized service and ensuring smooth ticket transactions.
• Handled in-person and phone transactions, processed payments, and answered inquiries regarding ticket sales.
• Demonstrated strong communication and relationship-building skills, ensuring a positive customer experience.
• Promoted raffle tickets to attendees at events, explaining prize structures to drive ticket sales.
• Managed cash and digital transactions, ensuring accuracy and security of funds.
• Collaborated with other team members to ensure smooth event operations.
• Assisted in developing and executing marketing strategies aimed at increasing brand visibility and awareness.
• Conducted market research and analyzed data to identify key trends, consumer preferences, and competitor activity.
• Delivered actionable insights through reports, summarizing data and making strategic recommendations.
• Collaborated with marketing teams to implement creative solutions for client needs.
• Presented findings and recommendations to management, contributing to improved marketing strategies.
• Managed data entry and organized records, improving efficiency through streamlined processes.
• Supported the team by ensuring all paperwork and documentation was correctly filed and accessible.
• Enhanced organizational systems to improve the accessibility and security of sensitive data.
Digital Advertising & Marketing: Experience with creating marketing materials, conducting market research, and promoting brand awareness
Data Analysis: Conducted research and analyzed customer trends to create targeted strategies
Critical Thinking & Problem Solving: Strong ability to identify challenges and develop creative solutions
Collaboration: Proven ability to work effectively within teams, building strong relationships with clients and colleagues
Customer Service: Excellent communication skills, with a focus on meeting customer needs and building loyalty
Time Management: Skilled at multitasking and managing multiple projects to meet deadlines
Tech Proficiency: Familiar with Microsoft Office Suite, Google Analytics, and social media platforms for marketing purposes