Briana Cohen
Las Vegas,NV
Summary
Professional Artist with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas. Creates compelling, inspiring and engaging pieces.
Overview
14
14
years of professional experience
Work History
Freelance Artist
New Vintage Handbags
02.2024 - Current
- Helped artwork meet standards of quality and accuracy.
- Collaborated with clients to understand their vision and produced artwork that exceeded expectations.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Created commissioned artwork for organizations and private clients.
- Experimented with variety of styles and techniques to produce unique works of art.
- Designed visual models meeting both aesthetic and technical criteria.
Art Department Supervisor / Lead Artist
New Vintage Handbags
03.2022 - 02.2024
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Gathered, organized and input information into digital database.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Monitored workflow to improve employee time management and increase productivity.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Custom Framing Manager
Michaels Arts And Crafts
04.2019 - 01.2022
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Provided expert consultations for clients, guiding them through the selection process based on their needs and preferences.
- Streamlined custom framing processes for improved efficiency and productivity.
- Established team priorities, maintained schedules and monitored performance.
- Ensured compliance with safety regulations in all aspects of custom frame production.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained inventory levels of materials, reducing waste and optimizing cost management.
- Increased store revenue by effectively managing custom framing orders and meeting deadlines.
Customer Experience Manager
Michaels Arts And Crafts
07.2017 - 04.2019
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Established performance and service goals and held associates accountable for individual performance.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Created a comprehensive onboarding program to expedite new hire integration into the company culture and processes.
- Reduced response time to customer inquiries by optimizing support channels.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
Custom Framer
Michaels Arts And Crafts
05.2017 - 07.2017
- Expanded product offerings by staying current with industry trends, new materials, and supplier options for custom framing services.
- Met with customers and clients to determine project needs and prepared proposals incorporating production schedules, scopes of work, and budgets.
- Assisted clients with selecting complementary color schemes for matting choices that enhanced the visual appeal of their framed pieces.
- Streamlined workflow efficiency by organizing workspace, tools, and inventory for optimal productivity.
- Secured positive customer reviews through meticulous attention to detail in assembling frames with appropriate mounting techniques for various art mediums.
- Ensured long-lasting preservation of artwork by utilizing acid-free matting and UV-resistant glass during the framing process.
- Conducted thorough research on historical artworks' preferred preservation methods ensuring appropriate custom framing solutions for valuable pieces.
- Improved store presentation by creating visually appealing displays showcasing a range of frame designs and completed works available for purchase or inspiration purposes.
- Maintained a clean and safe work environment through regular equipment maintenance and adherence to safety protocols.
Sales Associate
Guitar Center
07.2014 - 02.2017
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Transaction Coordinator
Epic Realty
05.2013 - 07.2014
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Created financial dashboards to provide insights into key performance indicators.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Assisted in training new team members on company protocols, software usage, and best practices for transaction coordination.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
Transaction Coordinator
Keller Williams Realty
01.2012 - 04.2013
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Created financial dashboards to provide insights into key performance indicators.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Identified potential roadblocks in transactions proactively and communicated solutions to relevant parties swiftly.
- Streamlined transaction processes by implementing efficient organizational strategies and time management techniques.
Transaction Coordinator
Ackerman Realty And Property Management
06.2011 - 01.2012
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Created financial dashboards to provide insights into key performance indicators.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Supported agents in generating leads through effective marketing strategies that attracted potential buyers or sellers to listings actively managed by our team.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Streamlined transaction processes by implementing efficient organizational strategies and time management techniques.
- Designed and maintained financial models to identify and measure risks.
Receptionist
Ackerman Realty And Property Management
08.2010 - 06.2011
- Answered phone promptly and directed incoming calls to correct offices.
- Scheduled office meetings and client appointments for staff teams.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Del Sol High School
Las Vegas, NV06.2010
Skills
- Project Design
- Drawing Techniques
- Project Management
- Graphic arts
- Originality and Creativity
- Networking skills
- Microsoft Office Suite
- Digital illustration
- Teamwork and Cooperation
- Commission requests
- Client Relationships
- Digital Rendering
Timeline
Freelance Artist
New Vintage Handbags
02.2024 - Current
Art Department Supervisor / Lead Artist
New Vintage Handbags
03.2022 - 02.2024
Custom Framing Manager
Michaels Arts And Crafts
04.2019 - 01.2022
Customer Experience Manager
Michaels Arts And Crafts
07.2017 - 04.2019
Custom Framer
Michaels Arts And Crafts
05.2017 - 07.2017
Sales Associate
Guitar Center
07.2014 - 02.2017
Transaction Coordinator
Epic Realty
05.2013 - 07.2014
Transaction Coordinator
Keller Williams Realty
01.2012 - 04.2013
Transaction Coordinator
Ackerman Realty And Property Management
06.2011 - 01.2012
Receptionist
Ackerman Realty And Property Management
08.2010 - 06.2011
High School Diploma -
Del Sol High School
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