Briana Connel

Operational Efficiency Enhancement:

• Developed and implemented organizational systems to enhance pharmacy and supply chain efficiency.
• Established protocols for medication disposal and waste management.

Inventory Management Optimization:

• Improved inventory procedures, resulting in reduced overhead, backorders, and overstock.
• Conducted regular inventory audits and resolved discrepancies.

Cost Savings and Compliance:

• Monitored usage patterns to identify cost-saving opportunities.
• Ensured compliance with federal, state, and local regulations as well as company policies.

Collaboration and Training:

• Trained nursing staff on pharmaceutical processes and the use of PYXIS automated dispensing machines (ADM).
• Collaborated with healthcare professionals (nurses, physicians, and pharmacists) to optimize drug therapies and treatments for patients, meeting regulatory standards.

Strategic Procurement:

• Generated purchase orders and requisitions.
• Implemented strategic sourcing best practices.

Data-Driven Decision-Making:

• Monitored key performance indicators (KPIs) for internal and external performance.
• Assisted in developing long-term procurement strategies.

Relationship Building:

• Established strong relationships with internal stakeholders and external partners.

Continuous Improvement:

• Researched, sourced, and implemented infrastructure and automation projects.
• Stay informed about supply chain trends and technologies through industry conferences.

• Training Leadership: Played a pivotal role in training both qualified and new technicians, emphasizing critical activities such as compounding sterile products, managing Pyxis systems, and handling hazardous IV compounds.
• Specialization in Oncology Compounding: Demonstrated expertise by specializing in compounding oncology and bone marrow IV compounds using the 'closed system' technique, ensuring patient safety and care.
• Collaboration and Process Refinement: Collaborated closely with the pharmacy director of operations to refine compounding recipes, contributing to operational excellence.
• Waste Reduction Champion: Proactively generated waste reports through EPIC, achieving an impressive 1% annual reduction in waste due to bacteria and fungi over three years.
• Compliance Advocate: Actively participated in the UPS 800 committee, ensuring compliance with future standards ahead of federal regulations.
• Cost-Saving Innovator: Led the implementation of a cost-saving bulk batching program for 22 standard drugs, streamlining processes and reducing costs compared to pre-made IVs.
• Quality Assurance: Meticulously monitored sterile batch samples for 14 days before release, maintaining the highest quality standards.
• Efficient Medication Management: Managed medication usage, par levels, and beyond-use dates (BUD) with precision, optimizing manufacturing efficiency.
• Supply Chain Collaboration: Ensured proper stock rotation and documented waste removal, critical for safety and compliance.

• Team Leader and Mentor: Adapted seamlessly to multiple locations throughout the Denver/Metro area, including the fast-paced environment at the main downtown hospital.
• Pharmacy Expertise: Proficient in both generic and brand-name medications, with a deep understanding of their use.
• Clerical Support and Medication Compounding: Provided essential clerical support and applied mathematical computation skills to compound sterile and non-sterile medications, including ointments, creams, and oral solutions.
• Organized and Effective Communicator: Known for diplomatic communication skills and meticulous attention to detail.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Citrix Mainframe, and various hospital programs (e.g., refill line, Invision, SMS, Medicaid Portal, LCR for electronic prescriptions).
• Quality and Compliance: Committed to maintaining high standards of quality, adhering to Joint Commission rules and regulations, and ensuring patient confidentiality.
• Customer-Centric Approach: Build customer confidence through professional, straightforward, and honest interactions, always striving for increased satisfaction.
• Problem-Solving Skills: Efficiently defuse challenging situations, make practical decisions, and optimize processes.
• Accurate Data Entry: Consistently perform a thorough 7-point check on data entry.
• Healthcare Cost Reduction: At Mental Health Centers of Denver (MHCD-Hospital Program), contributed to reducing overall healthcare costs for mental health patients by leveraging 340B pricing and manufacturer replacement programs.
• Patient Compliance and Safety: Timed medication refills, communicated proactively with patients, and ensured prior authorizations for dosage adjustments.
• Efficient Medication Management: Configured optimal refill timing to limit patient concerns to once monthly.
• Collaboration and Troubleshooting: Acted as a liaison with psychiatric doctors and insurance, troubleshooting complex protocols.

• Implemented legal and ethical standards of conduct, ensuring privacy and confidentiality.
• Maintained HIPAA compliance.
• Provided technical support services to support 'Pharmacy Practice' administration and management.
• Assisted pharmacists in processing and filling patient prescriptions for scheduled and non-scheduled federal legend drugs.
• Documented inventory for scheduled drug classes III, IV, and V.
• Assisted patients with over-the-counter products and diabetic supplies.
• Troubleshot insurance adjudications and prior authorizations.
• Collaborated with doctors and nurses on patient care, addressing drug interactions, allergies, cost concerns, refills, and insurance issues.
• Performed clerical tasks related to pharmaceutical preparation, labeling, and dispensing.
• Verified patient information for new and refill prescriptions.
• Calculated day supply with accurate dosing and followed insurance claim processing guidelines.
• Played an integral role in inventory management and quality assurance, including expiration date checks and balance adjustments.
• Prepared purchase orders for low-inventory items and partially filled prescriptions.
• Actively participated in the Safety Committee and the 'Star Award' leadership team, representing the pharmacy department.