Briana Contreras
Bronx,USA
Summary
Scientific professional with a comprehensive background in laboratory techniques and methodologies, and a strong costumer service background. Known for exceptional accuracy and reliability in conducting tests and experiments. Prioritizes team collaboration and adapts seamlessly to dynamic environments, and efficient in providing customer care. Proficient in data analysis and laboratory safety protocols, valued for meticulous attention to detail and strong problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sale Associate
Old Navy
07.2025 - 10.2025
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Maintained accurate merchandise inventory through regular stock checks and replenishment.
- Handled cash transactions efficiently, ensuring accuracy in register balances.
- Trained new associates on customer service protocols and sales techniques.
Student Aide
Hofstra University
09.2023 - 05.2025
- Assisted faculty with administrative tasks, enhancing workflow efficiency within academic departments.
- Organized and maintained student records, ensuring accuracy and compliance with university standards.
- Supported event coordination for workshops and seminars, improving student engagement and participation rates.
- Facilitated communication between students and faculty, fostering a supportive academic environment.
- Organized materials for lessons and activities, enabling efficient transitions between topics within the classroom setting.
Crew Member
AMC Cinema 13
06.2023 - 08.2023
- Delivered exceptional customer service during high-volume shifts, ensuring guest satisfaction and loyalty.
- Operated cash registers efficiently, handling transactions accurately and maintaining balanced drawers.
- Maintained cleanliness and organization of lobby and concession areas, enhancing overall guest experience.
- Collaborated with team members to streamline operations, reducing wait times during peak hours.
- Assisted management in inventory control by monitoring stock levels and restocking merchandise as needed.
- Resolved customer inquiries and complaints promptly, contributing to positive reviews and repeat business.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Administrative Duties
Safeway Realty Corp
09.2019 - 09.2020
- Managed administrative duties such as class scheduling, registration, payment processing, and reporting class statistics to management.
- Delegated office staff to perform administrative duties and share workloads.
- Completed administrative duties and reports.
- Maximized productivity within the office by assisting with administrative duties such as filing, faxing, and answering phone calls.
- Handled administrative duties such as scheduling appointments, maintaining accurate records of patient progress, and ensuring all insurance requirements were met.
Education
High School Diploma -
St. Catharine Academy High School
Bronx, NY06.2021
Bachelor of Science - Forensic Science
Hofstra University
Hempstead, N.Y.05.2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Cash handling
- Reliability and punctuality
- Phone etiquette
- Good Laboratory practices
- FLUENT IN ENGLISH AND SPANISH
- Instrumental lab proficiencies
Accomplishments
- Created and conducted an experiment on the Quantification of Melatonin for an independent project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Traditional Art
- Reading
- Video Gaming
- Writing
- D&D
Timeline
Sale Associate
Old Navy
07.2025 - 10.2025
Student Aide
Hofstra University
09.2023 - 05.2025
Crew Member
AMC Cinema 13
06.2023 - 08.2023
Administrative Duties
Safeway Realty Corp
09.2019 - 09.2020
High School Diploma -
St. Catharine Academy High School
Bachelor of Science - Forensic Science
Hofstra University
Awards
Perfect Attendance Award, National Honor Society (High School), CV Starr Endowed HCLAS (2021-2025), Dean's Scholars Award (2021-2025)