Briana Couch
Sacramento,NM
Summary
Proactive Busser, Food Runner, and Dishwasher with extensive experience in maintaining cleanliness and organization in dining areas. Skilled in efficient table clearing, server support, and guest relations to enhance customer satisfaction. Strong knowledge of food safety practices and inventory management, consistently contributing to smooth restaurant operations.
Energetic and reliable individual with positive attitude and excellent teamwork skills. Possesses strong understanding of maintaining cleanliness and organization in fast-paced environments, ensuring tables are promptly cleared and reset. Committed to providing exceptional support to team, enhancing overall dining experiences for guests.
Offering positive attitude and strong desire to learn and grow within hospitality industry. Brings ability to quickly adapt and understand importance of maintaining clean and organized dining area. Ready to use and develop multitasking and time management skills in ( busser, customer service) role.
Personable Dining Room Attendant with [Number] years of experience in customer-facing roles. Well-versed in food safety and industry best practices.
Developed exceptional teamwork and organizational skills within bustling restaurant environment. Demonstrates ability to maintain cleanliness and efficiency, contributing to seamless dining experience. Looking to transition into new field, utilizing strong communication and problem-solving abilities.
Reliable ( customer service) with strong background in maintaining cleanliness and assisting waitstaff in busy dining environments. Consistently contributed to smooth service flow by efficiently clearing tables and resetting dining areas. Demonstrated teamwork and attention to detail through effective communication and adherence to restaurant standards.
Hospitality professional with proven ability to enhance dining experiences through efficient table maintenance and support to waitstaff. Known for adaptability and reliability in high-paced environments, contributing to cohesive team dynamic. Brings strong organizational skills and customer-focused approach to ensure guest satisfaction.
Experienced with maintaining cleanliness and order in fast-paced dining settings. Utilizes teamwork and communication to enhance service efficiency and guest satisfaction. Knowledge of proper sanitation practices and table setting techniques ensures seamless dining experience for patrons.
Professional service worker with experience in fast-paced hospitality environments. Skilled in maintaining cleanliness, supporting waitstaff, and ensuring timely table turnover. Strong team player with focus on efficient service and adaptability to changing needs. Reliable, organized, and committed to delivering quality results for exceptional guest experience.
Driven Busser with ( 4 years) years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
1
1
year of professional experience
Work History
Busser, Food Runner, Dishwasher
Kroger
04.2012 - 05.2013
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
- Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
- Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
Deli Clerk
Kroger
03.2012 - 04.2012
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Learned other teammates' work tasks to train as backup.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
Education
High School Diploma -
Lovejoy High School
Lucas, T.X.06-2012
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Cleaning procedures
- Safety awareness
- Resourcefulness
- Professional Appearance
- Cleanliness Maintenance
- Food Running
- Workplace Safety
- Performance Improvement
- Strategic Planning
- Effective problem solving
- Efficient Table Clearing
- Server Support
- Restaurant Etiquette
- Guest Relations
- Equipment Operation
- Inventory Management
- Food Safety
- Quality Control
- Memory retention
- Food safety practices
- Proper Glassware Handling
- Turning Tables
Languages
English
Full Professional
american sign language
Limited Working
Work Preference
Work Type
Part TimeContract WorkLocation Preference
RemoteOn-SiteImportant To Me
Healthcare benefitsPaid sick leave401k matchPaid time offFlexible work hoursWork-life balanceCareer advancementTeam Building / Company RetreatsInterests
Barista, food runner, busser, customer service, stocking
video game avatar editing
I do a side job while looking for part time or full time jobs, I work and edit on video game avatars for a game called vrchat
Timeline
Busser, Food Runner, Dishwasher
Kroger
04.2012 - 05.2013
Deli Clerk
Kroger
03.2012 - 04.2012
High School Diploma -
Lovejoy High School
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