Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Briana Damian

Redwood City,CA

Summary

Dynamic retail professional with extensive experience at Nordstrom Rack, excelling in customer service and suggestive selling. Proven ability to build relationships and resolve issues, ensuring customer satisfaction. Fluent in Spanish, skilled in money handling and data entry, consistently delivering positive shopping experiences and enhancing store performance.


Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Nordstrom Rack
10.2024 - 07.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Handling Jewelry, designer items and branded make up
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions

Cashier

Finish Line
02.2024 - 10.2024
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Stocked, tagged and displayed merchandise as required.

Retail Sales Associate Cashier

Bed Bath & Beyond
06.2022 - 07.2023
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Education

High School Diploma -

Everest Public High School
Redwood City, CA

Skills

  • Verbal and written communication
  • FLUENT IN SPANISH
  • Customer service
  • Teamwork
  • Money handling
  • Suggestive selling
  • Positive and professional
  • Data entry

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Nordstrom Rack
10.2024 - 07.2025

Cashier

Finish Line
02.2024 - 10.2024

Retail Sales Associate Cashier

Bed Bath & Beyond
06.2022 - 07.2023

High School Diploma -

Everest Public High School

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