Briana Davis
Upper Marlboro,MD
Summary
Dynamic administrative professional with over thirty years of experience providing comprehensive office clerical support and a deep understanding of departmental operations. Proven expertise in managing a diverse range of assignments, ensuring timely follow-up, and adhering to established protocols. Strong emphasis on team collaboration and results-oriented strategies enhances the ability to streamline processes and improve efficiency. Recognized for reliability, adaptability, and a commitment to contributing to organizational success through effective scheduling, communication, and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Administrative Specialist IV
The Aerospace Corporation
01.2015 - Current
- Provides secretarial and administrative support to management team and/or staff to ensure effective and efficient daily operations
- Maintains travel and meeting schedules. Coordinates travel arrangements. Compiles and processes travel requests and travel expense reports in compliance with accounting requirements.
- Coordinates staff and other technical meetings including reserving conference rooms and working with other departments to secure technical equipment
- Screens phone calls, responds to inquiries, routes calls to appropriate person or takes messages
- Collecting, proofreading and editing data for NASA deliverables (Labor Category) and inputting into the MARS system for submission to customer on a monthly basis.
- Proofreading and uploading of Supporting Information Abstract (SIA) for Non-FFRDC Work into the CRM system for new and existing opportunities.
- Coordinates maintenance and repairs with facility manager.
- Orders supplies, software, hardware, large equipment, and office furniture through the Ariba system
- May compile, update and run reports for supervisor or staff
- May audit and process timesheets
Front Desk/Office Manager - part-time
StarMakers Academy of Dance
03.2020 - 03.2023
- Provide professional and administrative needs for the entire studio. This includes, but not limited to;
- Welcoming current and prospective students
- Registration process assistance online or in-person
- Answering phones
- Providing information about the dance program
- Assisting at events
- Handling students and parents concerns in a professional manner
- Support instructors with class transitions of students to next class and/or to parents for pickup
- Maintain the studio appearance, restocking supplies and inventory reporting
- Assist with costume measurements, organizing and distribution.
Co-chairperson/Committee Member & Judge (Volunteer)
NAACP/ACTSO Program
04.1996 - 08.2016
- The Afro-Academic Cultural, Technical and Scientific Olympics (ACT-SO) competition is a major youth initiative of the NAACP. The objective of this program is to prepare, recognize and reward African American youth who exemplify scholastic and artistic excellence through an annual academic Olympics. NAACP Branches nationwide mentor and prepare teams of talented youth to compete locally and nationally.
- The goal of the committee is to promote academic and artistic excellence among the African-American students in the metropolitan area. We provide an arena where students can compete in 27 different categories in sciences, arts and humanities. The students that achieve a score of 95 or above at the local competition are considered gold medalist and will then compete nationally. Students are paired with a professional mentor in their category to assist in preparing them before the national competition. My responsibilities are as follows:
- Chief Judge - Dance Category/alternate - Drama
- Yearly recruitment of judges, as well as students
- Main contact for judges
- Research local venue for competition
- Setup venue for competition to include:
- Create Welcome Poster Board
- Create Category Signs for designated room
- Ensure required equipment is placed in each room (piano/cd-player/microphone/easels/etc.)
- Prepare documents for local competition
- Judges orientation facilitator for local competition
- Yearly fundraising efforts to ensure students travel and hotel for National Competition
- Award Ceremony preparation for local winners and judges
- Mentor for students in the dance category
- Chaperone for gold medal winners to the National Competition
- Designated Spokesperson
Principal Administrative Assistant
The Maryland-National Capital Park and Planning Commission
08.2008 - 01.2015
- Responsible for directing the day-to-day administrative functions, to include significant communication with the public and department heads; establishes administrative standard operating procedures and monitors correspondence, complaints, appointments, and other communications for the purpose of customer relations.
- Receives and examines data regarding substantive operations of the Community Planning Department for accuracy and initiates follow up steps to clear up discrepancies; maintains databases and data files containing department data relating to projects, referrals, evaluation reports, company vehicles, equipment and supplies.
- Manages divisional technical human resources work such as screening applicants and arranging interviews, hiring and supervising temporary administrative employees to include training of administrative processes, conducting orientation sessions for new hires to explain unit organization, policy guidelines and procedures; personnel actions; payroll processing and front desk coverage.
- Obtains bids and price quotes and recommends best vendor.
- Manage confidential personnel files using discretion in controlling access to and the release of department information as appropriate.
- Produces a variety of documents such as letters, memoranda, and reports; proofs and edits materials for accuracy of grammar, spelling, punctuation and format to ensure adherence to establish style guides and formats. Composes correspondence and reports as directed.
- Prepares and processes paperwork and related documents for Master/Sector Plans and Sectional Map Amendments and Studies to include public notices, transmittal documents for Planning Board, Clerk of the Council and County Executive.
- Coordinates technical and various programmatic activities with other Commission units to include Planning Board, Council and County Executive.
- Provides logistical and technical support for internal personnel moves including furniture, workspace, computer, telephone, copier coordination, pest control and maintenance.
- Interacts with staff, citizen groups, and stakeholders to provide information, gather data, and prepare records for public meetings and Charrettes.
- Serves as an active member of the Department Web Team to share ideas, provide feedback, and encourage division collaboration in drafting, preparing and maintaining technical text, perform technical editing and distribute documents content for the Planning Department's web site
- Prepares necessary internal office financial procedures to ensure consistency and efficiency in office operations.
- Keeps supervisor and department staff abreast of company matters and initiates inquires of other office and organizations to obtain information.
- Responsible for planning for trainings, conferences, seminars, and other events; organizes, assembles and distributes materials; assists in making travel, lodging and meeting room arrangements, and meeting support services.
Marketing Administrator
NAACP/ACTSO Program
01.2004 - 07.2008
- Responsible for the development of all company proposals, presentations, service agreements and one-time job contracts.
- Review and monitor the process of updating the company's certifications as well as research organizations that offer Minority Service Programs with federal, state and local government, and private corporations.
- Maintains manuals, directives and other data and ensures that changes are communicated to all staff, affiliates and other entities as necessary.
- Provide general clerical support to my immediate supervisor and three sales executives. Data entry and maintenance of the company’s database system (ACT Software System).
- Hire and supervise all administrative support positions as well as coordinate all administrative office activities.
- Prepare records and reports, such as bi-weekly Sales and Marketing report, direct mail programs, and telemarketing campaigns.
- Plan meetings and conferences to include correspondence preparation and registration. Order solicitation and immediately review for critical time/dates of submission and register attendees for pre- bid conferences.
- Daily communication with internal as well as external clients to ensure timely response for job site complaints/concerns.
Projects and Conference Assistant
04.2001 - 03.2003
- Provides a high degree of customer service to several federal clients. Collects and disseminates information; facilitates use of services; communicates with clients and public; makes calls; places orders; creates, copies, and sends participant invitations and confirmation mailings; monitors supply needs; attends pre-meetings with hotel and facility staff.
- Obtains approval for all charges, assists in preparation of all materials for events including preparation and monitoring of participant lists, hotel rooming list, travel lists, preparation of signage, tent cards, mass mailing, printing job and programs.
- Types letters, drafts correspondence for signatures; provides general clerical support including data entry, maintenance of databases and direct mail-merge preparation.
- Prepares and manages on-site registration desks, assists with collection of session and event evaluations, and aids participants and clients as requested.
- Provides logistical and technical updates upon completion of assignments or daily, if needed and reports findings to Project Director and other managers.
- Ships materials and supplies to and from corporate office and meeting facility, files meeting paperwork, and prepares final registration and reimbursement reports for client.
- Managed the corporate database for receiving, logging, and tracking a series of federal grant applications in the area of health disparities. On-site data entry administrator which includes entering grant reviewer panel scores and track movement of review documents.
- Works closely with database consultant to design grant review database and offer suggestions and feedback.
Director of Administration
Centennial One, Inc
01.1993 - 02.2001
- Managed administrative functions for the marketing and operations departments by identifying causes of administrative problems and providing corrective measures.
- Implemented operating procedures for the corporate office resources to prevent interruption of the daily activities.
- Utilized as a liaison between current and perspective clients, suppliers, and professional contacts.
- Developed and maintained an information management system which processed proposals, contracts, business requirements, and company contacts.
- Responsible for complying with deadlines associated with proposals, certifications, and invitations.
- Responsible for the submission of a monthly expensive report and the annual budget report of all product purchases and inventory items within my department.
- Served as main contact in the absence of the Executive Vice President.
- Assisted with the interviewing process of perspective management personnel. Corporate checks signing responsibilities.
- Directly managed two administrative and technical positions.
- Served as a member of the corporate grievance, safety, and anniversary committees.
- Communicates throughout the organization and its affiliates and with external entities to arrange schedules, meetings and to convey or obtain information, or pass on instruction.
- Serves as liaison between executives and other parties requiring attention on matters within areas of discretion or authority.
- Developed the report requirements for the operations department and supplied purchase orders for company equipment.
- Created and updated the employee and supervisor's company and book and developed the material safety sheets.
- Planned logistical arrangements for all company travel, as well as conferences, workshops, and seminars.
- Developed and facilitated instructional courses in office policies and procedures for the advancement of the field employees.
- Collected, reviewed and entered data to determine equipment inventory job status and inspection reports.
- Attends meetings, takes notes and prepares and distributes minutes as requested.
Education
Bachelors of Arts - Humanities
University of Maryland University College
12.2017
Certified Dental Assistant - undefined
Georgetown School of Science & Arts
Washington, DC06.1984
None - Political Science/Communications
Florida A & M University
Tallahassee, FL01.1982
Skills
- Human Resource
- Performance Management
- Data Entry
- Scheduling
- Microsoft Office
- Marketing
- Payroll
- Human Resources
- Microsoft Excel
- Windows
- Microsoft Powerpoint
- Microsoft Word
- Office experience
- Customer service
- Computer skills
- Typing
Timeline
Front Desk/Office Manager - part-time
StarMakers Academy of Dance
03.2020 - 03.2023
Administrative Specialist IV
The Aerospace Corporation
01.2015 - Current
Principal Administrative Assistant
The Maryland-National Capital Park and Planning Commission
08.2008 - 01.2015
Marketing Administrator
NAACP/ACTSO Program
01.2004 - 07.2008
Projects and Conference Assistant
04.2001 - 03.2003
Co-chairperson/Committee Member & Judge (Volunteer)
NAACP/ACTSO Program
04.1996 - 08.2016
Director of Administration
Centennial One, Inc
01.1993 - 02.2001
Certified Dental Assistant - undefined
Georgetown School of Science & Arts
None - Political Science/Communications
Florida A & M University
Bachelors of Arts - Humanities
University of Maryland University College