BRIANA DIGGS
Baltimore,MD
Summary
Versatile professional with extensive experience in retail, customer service, childcare, mentorship, security, canvassing, and youth consulting. Skilled at building relationships, fostering positive environments, and addressing diverse needs across various roles. Adept at mentoring youth, managing teams, and delivering exceptional customer experiences. Proven ability to adapt to dynamic environments, handle challenging situations with professionalism, and maintain a results-driven mindset. Passionate about empowering individuals and communities through effective communication, leadership, and collaboration.
Overview
4
4
years of professional experience
Work History
SECURITY GUARD
ALLIED UNIVERSAL
Baltimore, MD
07.2024 - Current
- Provide customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter
ELECTORAL CANVASSER
CADC
Baltimore, MD
10.2024 - 11.2024
- Memorizing and reciting election script or statements prepared on the device
- Driving to Canvassing locations
- Approving and talking to people at their residences about the 2024 election, company, or organization
- Displaying knowledge of the topic or organization
- Obtaining opinions and personal information for electoral parties and businesses
- Ensuring that cleaning materials stay in stock
GROUNDSKEEPER
CAREER STRATEGIES
Baltimore, MD
04.2024 - 05.2024
- Communicating with the property owner: Discussing the vision for the place
- Operate and repair hand tools, lawn care equipment, vehicles, and power tools
- Additional maintenance tasks include raking and mulching leaves, laying sod, cleaning snow and debris from pathways and parking lots, and maintaining attractive elements such as fountains, planters, and benches
- Preparing for diverse weather situations includes weatherproofing areas, covering outdoor furniture with tarps, and fastening down unsecured items
- Sweeping and mopping
- Ensuring that cleaning materials stay in stock
PORTER
Baltimore, MD
01.2024 - 05.2024
- Supervise and track count of all residents and guests in the building
- Act as a liaison between residents and onsite case management, providing meditation, de-escalation and conflict resolution skills
- Developed and implemented a monthly life skills program to help residents gain useful skills that helped them work toward their goals
- Monitor camera system and conduct rounds of the property in order to ensure the safety of all residents
SALES ASSISTANT
BURLINGTON
Baltimore, MD
10.2023 - 01.2024
- Serve customers and handle any returns or refunds
- Rotate and replace stock
- Cash handling
- Driving sale/ achieving weekly goals
YOUTH CONSULTANT, CITY OF BALTIMORE
YOUTH VIOLENCE REDUCTION FRAMEWORK WORKGROUP
Baltimore, MD
09.2023 - 10.2023
- Giving the group perspective of the issues, contributing to the development of recommendations, and giving a 'reality check' about some of the City's current programs and initiatives
- Be engaged and contribute my ideas!
- Development of a citywide youth violence reduction framework
- Participating in six interagency meetings and debrief sessions to create recommendations on increasing protective measures throughout the city for submission to the mayor
- Specifically offer critical insight into the current issue as well as feedback on the relevance and effectiveness of recommendations generated by the workgroup
PRODUCTION LEADER
PJFOODSLLC
Baltimore, MD
10.2021 - 10.2023
- Ensuring that the team always follows safety procedures
- Prepare and assemble ingredients for made to order orders
- Ensure client pleasure by executing a variety of activities in our restaurant, including preparation, production, and cleaning
- Maintaining health and sanitation across the work areas
YOUTH ADVOCATE
YOUTHWORKS
Baltimore, MD
07.2021 - 08.2023
- Learn about careers
- Build resumes
- Completing lessons on financial education
- Goal setting
Education
HIGH SCHOOL -
Western High School
Baltimore06-2024
Early Childhood Care And Education
CCBC
Baltimore, MDSkills
- CPR training
- Child development
- Care management
- Child development support
- Group leadership
- Positive reinforcement
- Safety protocol adherence
- Safety monitoring
- Identification verification
- Conflict resolution techniques
Education - Highschool
Western High School, Baltimore, MD, 2024
Highlightsandinterests
- Servant leader passionate about community development and empowerment.
- Has expertise in cultivating partnerships between community and organizations.
- I have a deep knowledge and understanding of organizational development, program management and community development.
- Skilled in all Microsoft Office applications.
- Completed leadership training and utilized skills effectively to foster a healthy and efficient work environment for team members.
- Expertise in managing large and changing workloads and being adaptable to both individual and team-oriented work environments.
Timeline
ELECTORAL CANVASSER
CADC
10.2024 - 11.2024
SECURITY GUARD
ALLIED UNIVERSAL
07.2024 - Current
GROUNDSKEEPER
CAREER STRATEGIES
04.2024 - 05.2024
PORTER
01.2024 - 05.2024
SALES ASSISTANT
BURLINGTON
10.2023 - 01.2024
YOUTH CONSULTANT, CITY OF BALTIMORE
YOUTH VIOLENCE REDUCTION FRAMEWORK WORKGROUP
09.2023 - 10.2023
PRODUCTION LEADER
PJFOODSLLC
10.2021 - 10.2023
YOUTH ADVOCATE
YOUTHWORKS
07.2021 - 08.2023
HIGH SCHOOL -
Western High School
Early Childhood Care And Education
CCBC