Briana Fitz
Sales Professional
Houston,TX
Summary
Analytical, strategic-thinking and meticulous sales professional with over 7 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Talented at identifying customer needs to deliver effective solutions.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Life Insurance Agent
New York Life
New York , NY
02.2021 - Current
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Assistant Sales Manager
MARC JACOBS
NEW YORK, NY
02.2020 - 02.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Built and maintained rapport with store personnel to effectively meet company and client objectives.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Met with management and executives to provide insights into sales operations and make strategy recommendations.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Manager
AIM Metals
Dallas, Texas
07.2018 - 02.2020
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Sales Supervisor
Carolina Herrera
Dallas, TX
07.2017 - 07.2018
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Built and maintained rapport with store personnel to effectively meet company and client objectives.
Sales Associate
Michael Kors
The Woodlands, TX
11.2014 - 07.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
Associates of Science -
Lone Star College
01.2017 - 01.2018
Associates of Science - undefined
Dallas County Community College
01.2015 - 01.2016
Skills
Account management
Account retention
Contract review and analysis
Team building and development
Rapport and relationship building
Cold Calling
Solution selling
B to B sales
B to C sales
Relationship building skills
Analytical problem solver
Lead prospecting
Customer Relations
Sales expertise
Timeline
Life Insurance Agent
New York Life
02.2021 - Current
Assistant Sales Manager
MARC JACOBS
02.2020 - 02.2021
Sales Manager
AIM Metals
07.2018 - 02.2020
Sales Supervisor
Carolina Herrera
07.2017 - 07.2018
Associates of Science -
Lone Star College
01.2017 - 01.2018
Associates of Science - undefined
Dallas County Community College
01.2015 - 01.2016
Sales Associate
Michael Kors
11.2014 - 07.2017