Summary
Overview
Work History
Education
Skills
Timeline
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Briana Flock

Summary

Results-driven Talent Acquisition Specialist with a diverse background in restaurant management and human resources. Proven track record in recruiting for a wide range of positions, from hourly staff to management roles. Skilled in multi-location recruitment and fostering positive employer-employee relations. Committed to building high-performing teams that drive business excellence while ensuring a positive employee experience.

Overview

14
14
years of professional experience

Work History

Talent Acquisition Specialist

Freebirds World Burrito
04.2022 - 10.2023
  • Managed recruitment process for 21 locations in Central Texas, ensuring the selection of high-quality candidates for various positions within the company.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
  • Actively participated in and coordinated hiring events, job fairs and other recruitment initiatives, enhancing brand recognition and expanding the candidate pool.
  • Provided regular updates to RMs and GMs on recruitment activities and progress.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Utilized social media platforms to source potential candidates and build pipeline of qualified talent..

Assistant General Manager

Freebirds World Burrito
10.2021 - 05.2022
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with an eye for coverage needs and individual strengths.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.


Bookkeeper/Human Resources Field Rep.

Buc-ee's
12.2018 - 08.2021
  • Prepared financial reports by collecting, analyzing, and summarizing account information into PDI.
  • Resolved the discrepancy when receiving vendors invoices, applied the credit to the invoice, made sure all invoices were sent to accounts payable on time.
  • Primary point of contact for employees and managers seeking guidance on all human resource issues and inquiries.
  • Responsible for new employee onboarding including daily New Hire Orientation, processing new hire paperwork, organizing training and making sure all certificates were completed.
  • Inputted, managed and tracked time thru Kronos, and managed attendance records for over 200 employees weekly.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.

Manager

Bush's Chicken
01.2010 - 09.2018
  • Perform various financial activities such as cash handling, deposit preparation, and payroll
  • Observe and evaluate workers and work procedures to ensure quality standards and service
  • Hired, supervised, and motivated a staff of up to 25 employees
  • Made weekly schedule for all servers, kitchen staff, and management
  • Answer customer service issues quickly and ensure total satisfaction from all guests
  • Perform facility walk-through to assess cleanliness and preparation at the beginning and end of every shift.

Education

High School Diploma -

Judson High School
Converse, TX
05.2010

Skills

  • Organized
  • Recruitment
  • Proficient with Excel
  • Customer service
  • Problem solving
  • Multi-tasking
  • Cash handling
  • Employee Relations
  • Scheduling
  • Staff Training

Timeline

Talent Acquisition Specialist

Freebirds World Burrito
04.2022 - 10.2023

Assistant General Manager

Freebirds World Burrito
10.2021 - 05.2022

Bookkeeper/Human Resources Field Rep.

Buc-ee's
12.2018 - 08.2021

Manager

Bush's Chicken
01.2010 - 09.2018

High School Diploma -

Judson High School
Briana Flock