Briana Flores
Crespo Trucking Inc.
9
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Accounts Payable Clerk
4 Years 4 Months- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Input financial data and produced reports using Quickbooks.
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
Environmental Services
11 Months- Prioritize and manage projects, workload and assist EVS co-workers
- Maintain cleanliness in all assigned areas and assist in any additional janitorial duties as required
- Maintain professional attitude and ability to communicate effectively with patients, visitors, contractors, and co-workers
- Major emphasis on cleanliness and sterilization of emergency departments and operating rooms ensuring availability in the event of an emergency
- Follow all company procedures to maintain the work environment in a neat and orderly condition and maintain property to OSHA standards.
- Ensured compliance with safety guidelines by attending required training sessions and adhering to best practices in environmental services operations.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
- Continuously improved personal skills and knowledge in environmental services practices through training sessions, workshops, and other learning opportunities.
Barista
11 Months- Junior Mentor - October 2020
- October 2020 Rehired & Resigned February 2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Box Office Call Center Agent
2 Months- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Boosted client retention rates by providing exceptional customer service and building rapport with callers.
- Addressed customer account discrepancies and concerns.
- Promptly responded to inquiries and requests from prospective customers.
- Delivered prompt service to prioritize customer needs.
Sale Associate
2 Months- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Collaborated with team members to achieve monthly sales targets.
Floor Staff
1 Year 4 Months- Promote Regal Rewards program/Promote Stars of Hope
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Facilitated smooth transitions during shift changes by communicating pertinent information clearly among team members about ongoing tasks or issues requiring attention.
- Maintained safety standards on the floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Awarded Employee of the Month - August 2018.
Receptionist
1 Year 7 Months- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Summer job
Education
High School Diploma
Skills
Data Entry
Accounts Payable
Invoice Processing
Vendor invoice processing
Accounts Payable Software
Professionalism and Ethics
Payment Scheduling
Quickbooks
Microsoft Office
Attention to Detail
Customer Relations
Relationship Building
References
Lauryta Lucero, Friend, (310)-948-7859, laurytalucero@yahoo.com
Timeline
Accounts Payable Clerk
Crespo Trucking Inc.
06.2022 - CurrentRead More
Environmental Services
LifeCare Medical Center
06.2021 - 05.2022Read More
Box Office Call Center Agent
Bally's Hotel & Casino
01.2020 - 03.2020Read More
Barista
Fruits & Roots
02.2019 - 01.2020Read More
Sale Associate
American Eagle
12.2018 - 02.2019Read More
Floor Staff
Red Rock Regal Cinema
08.2017 - 12.2018Read More
Receptionist
Sus Amigos
12.2015 - 07.2017Read More
Palo Verde High School
High School Diploma
Read More