Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Briana Flores

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Accounts Payable Clerk

Crespo Trucking Inc.
06.2022 - Current
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Input financial data and produced reports using Quickbooks.
  • Prepared vendor invoices and processed incoming payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Streamlined invoice processing by implementing efficient filing and tracking systems.

Environmental Services

LifeCare Medical Center
06.2021 - 05.2022
  • Prioritize and manage projects, workload and assist EVS co-workers
  • Maintain cleanliness in all assigned areas and assist in any additional janitorial duties as required
  • Maintain professional attitude and ability to communicate effectively with patients, visitors, contractors, and co-workers
  • Major emphasis on cleanliness and sterilization of emergency departments and operating rooms ensuring availability in the event of an emergency
  • Follow all company procedures to maintain the work environment in a neat and orderly condition and maintain property to OSHA standards.
  • Ensured compliance with safety guidelines by attending required training sessions and adhering to best practices in environmental services operations.
  • Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
  • Continuously improved personal skills and knowledge in environmental services practices through training sessions, workshops, and other learning opportunities.

Barista

Fruits & Roots
02.2019 - 01.2020
  • Junior Mentor - October 2020
  • October 2020 Rehired & Resigned February 2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Box Office Call Center Agent

Bally's Hotel & Casino
01.2020 - 03.2020
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
  • Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
  • Boosted client retention rates by providing exceptional customer service and building rapport with callers.
  • Addressed customer account discrepancies and concerns.
  • Promptly responded to inquiries and requests from prospective customers.
  • Delivered prompt service to prioritize customer needs.

Sale Associate

American Eagle
12.2018 - 02.2019
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.

Floor Staff

Red Rock Regal Cinema
08.2017 - 12.2018
  • Promote Regal Rewards program/Promote Stars of Hope
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Facilitated smooth transitions during shift changes by communicating pertinent information clearly among team members about ongoing tasks or issues requiring attention.
  • Maintained safety standards on the floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Awarded Employee of the Month - August 2018.

Receptionist

Sus Amigos
12.2015 - 07.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Summer job

Education

High School Diploma -

Palo Verde High School
Las Vegas, NV
05.2018

Skills

  • Data Entry
  • Accounts Payable
  • Invoice Processing
  • Vendor invoice processing
  • Accounts Payable Software
  • Professionalism and Ethics
  • Payment Scheduling
  • Quickbooks
  • Microsoft Office
  • Attention to Detail
  • Customer Relations
  • Relationship Building

References

Lauryta Lucero, Friend, (310)-948-7859, laurytalucero@yahoo.com

Timeline

Accounts Payable Clerk

Crespo Trucking Inc.
06.2022 - Current

Environmental Services

LifeCare Medical Center
06.2021 - 05.2022

Box Office Call Center Agent

Bally's Hotel & Casino
01.2020 - 03.2020

Barista

Fruits & Roots
02.2019 - 01.2020

Sale Associate

American Eagle
12.2018 - 02.2019

Floor Staff

Red Rock Regal Cinema
08.2017 - 12.2018

Receptionist

Sus Amigos
12.2015 - 07.2017

High School Diploma -

Palo Verde High School

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Briana Flores