Briana Fullington
Brooklyn,NY
Summary
Dynamic professional with over nine years of experience in delivering exceptional shopping experiences for a diverse clientele. Proven expertise in merchandise presentation, customer care, and persuasive selling, complemented by a strong background in pharmacy operations and medication management. Recognized for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal patient outcomes. Highly organized and detail-oriented, committed to accuracy and compliance with regulatory standards, ensuring seamless prescription processing and inventory control.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS HEALTH
09.2025 - Current
- Responsibilities include:
- Managed prescription medication dispensing, ensuring accuracy and compliance with regulations.
- Assisted in patient education regarding medication usage, side effects, and interactions.
- Implemented quality control measures to enhance pharmacy workflow efficiency and minimize errors.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Style Consultant
TARGET
06.2023 - Current
- Achieved improved customer satisfaction through effective product availability management. Enhanced shopping environment by aligning with trends and executing visual merchandising standards. Elevated guest experience by utilizing in-depth knowledge of store tools and services to address inquiries and resolve issues.
- Processed transactions accurately using CRM systems, maintaining detailed records of customer interactions.
- Collaborated with team members to implement new sales strategies, improving overall performance.
- Trained new employees on customer service protocols, fostering a knowledgeable team environment.
Sales Associate
VICTORIA’S SECRET
10.2021 - 06.2023
- Oversaw inventory management of lingerie and beauty products. Guided customers in product selection to enhance shopping experience. Delivered high-quality customer service while training staff on product knowledge.
- Implemented promotional strategies to enhance brand visibility and drive customer traffic.
- Maintained up-to-date knowledge of product lines, trends, and promotions to inform customers effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Pharmaceutical Sales Associate
RITE AID
11.2016 - 01.2021
- Distributing medication and assisting with refill requests.
- Assigning prescriptions to numerical/alphabetized waiting bins Abiding by HIPAA regulations and disposal methods
- Maintained store cleanliness and presentation to meet company standards.
- Built relationships with customers to encourage repeat business.
- Facilitated customer transactions efficiently and accurately at point of sale.
Shift Supervisor/ Sales Associate
RITE AID
11.2016 - 01.2021
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, coordinating stock replenishment to optimize availability and reduce shrinkage.
- Trained and mentored new employees on operational best practices and customer service standards.
- Conducted performance evaluations, providing feedback to team members for professional development.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
B.S. - Biology
MEDGAR EVERS COLLEGE
06.2024
A.S. - Biology
MEDGAR EVERS COLLEGE
08.2023
Skills
- Microsoft proficiency
- Workflow optimization
- Insurance claims processing
- Organizational time strategies
- Proficient in handling concurrent responsibilities
- Timely and dependable
- Cash flow oversight
- Effective team engagement
- Precision in task execution
- Proficient in data entry processes
- Strategic decision-making
- Coaching and guidance
- Workload distribution skills
ACTIVITIES
SUNY DOWNSTATE (Clerk ASSISTANT)-Helped with patient information input at various Nursing stations, Rerouted calls from patients, doctors and more, to nurses and cna’s in a timely and orderly fashion, Organized the assignment board and Ordered transportation for incoming and outgoing patients.
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
CVS HEALTH
09.2025 - Current
Style Consultant
TARGET
06.2023 - Current
Sales Associate
VICTORIA’S SECRET
10.2021 - 06.2023
Pharmaceutical Sales Associate
RITE AID
11.2016 - 01.2021
Shift Supervisor/ Sales Associate
RITE AID
11.2016 - 01.2021
A.S. - Biology
MEDGAR EVERS COLLEGE
B.S. - Biology
MEDGAR EVERS COLLEGE