Briana Garcia

• Managed tenant communications, ensuring timely responses to inquiries and concerns.
• Assisted in the development of property management policies to improve operational effectiveness.
• Addressed tenant concerns through effective phone communication.
• Organized and filed essential records for efficient retrieval and compliance.
• Executed paperwork processes for rent modifications and eviction proceedings.

Processed teller transactions efficiently

Balanced and maintained cash box and vault daily

Promoted bank products to meet customer needs

Operated teller equipment and answered inquiries

Facilitated participation in company meetings to gather critical updates.

Built rapport with regular guests to increase repeat visits and

boost average table spend by measurable amounts.

Maintained accurate and current menu knowledge to improve

order accuracy and support upselling.

Took initial guest orders within two minutes of seating to shorten

service cycle and enhance guest satisfaction.

Entered food and beverage orders into POS precisely to ensure

timely and correct kitchen fulfillment.

Processed cash, credit, and debit payments via POS securely and

efficiently to reduce transaction errors.

Engaged guests during service to enhance dining experience and

encourage positive feedback.

Presented checks and thanked guests to close service and foster

return visits.

Resolved payment issues and assisted customers professionally to

retain satisfaction and prevent complaints.

Reduced order and cash discrepancies in fast-paced shifts by

applying careful verification and multitasking skills.

Identified and corrected cash handling discrepancies to improve

register accuracy and operational reliability.

Bussed and reset tables to maintain dining area cleanliness

Arranged and prepared tables to enhance customer experience

Processed payments and managed cash register accurately

Processed food and beverage orders accurately within the system.

Performed cleaning duties throughout service areas