Motivated healthcare professional with extensive caregiving experience, skilled in patient care, communication, and problem-solving. Dedicated to pursuing a career in respiratory therapy to make a meaningful impact on patients' lives.
Overview
7
7
years of professional experience
Work History
Home Caretaker
HomeWatch CareGivers of Lower Bucks County
10.2024 - Current
Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
Developed customized care plans based on individual assessments of clients'' physical and emotional needs.
Successfully managed time efficiently by prioritizing tasks according to the needs of the client throughout the day.
Data Liaison
TRC Staffing
09.2019 - 01.2024
Contributed to weekly and monthly reports on data development
Maintained accuracy in clients' case history by gathering data from internal and external systems
Collaborated with cross-functional teams to troubleshoot and resolve data errors, resulting in reduction in error resolution time
Processed data entry accuracy through providing quality control checks such as analyzing data and making necessary corrections
Medical Review Officer Assistant
Disa Global Solutions
12.2018 - 08.2019
Engaged with customers, by responding to issues and locating solutions for uncommon problems
Managed multiple telephone lines, resolving customer questions and complaints in a timely manner
Communicated with distraught customers, resolving concerns and questions, decreasing customer dissatisfaction
Developed call policies, establishing target call rates and ensuring customer satisfaction through training events and enforcement
Unit Assistant
Rivers Edge Nursing Home and Rehabilitation Center
07.2017 - 12.2018
Approved additional functions in administrative, payroll, and reception areas
Collaborated with multiple departments, gaining insight into aspects and documents
Served as a liaison and point of communication between providers and staff members
Worked with team leaders to highlight and track important points
Education
High School Diploma -
Abraham Lincoln High School
Notary Commission -
The PA Notary
Skills
Adaptability in Dynamic Environment
Communication and Collaboration
Multi-Tasking in Healthcare Setting
Organization And Time Management
Problem Solving and Critical Thinking
Proficient with Databases and Data Entry
Timeline
Home Caretaker
HomeWatch CareGivers of Lower Bucks County
10.2024 - Current
Data Liaison
TRC Staffing
09.2019 - 01.2024
Medical Review Officer Assistant
Disa Global Solutions
12.2018 - 08.2019
Unit Assistant
Rivers Edge Nursing Home and Rehabilitation Center
07.2017 - 12.2018
Notary Commission -
The PA Notary
High School Diploma -
Abraham Lincoln High School
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