Briana Guthrie
New Bern,NC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities. Motivated Production Line Worker proficient in quality checks, finishing work and equipment calibration. Ready to tackle new challenges and to contribute to team and company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Cashier/Front End Sales Associate
HomeGoods
08.2022 - Current
- Generated new sales leads to achieve and exceed monthly sales goals.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Handled assignments independently with good judgement and critical thinking skills.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
Assembly Line Worker
Bosch/BSH
10.2020 - Current
- Operated various machines used in production processes.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Conducted quality assurance inspections on finished components and identified issues.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Collaborated with engineering teams to improve production efficiency.
- Boxed, labeled, and transported items to support assembly operations.
- Utilized safety devices and procedures to protect personnel and equipment.
- Continuously checked products for quality assurance according to strict guidelines.
- Assisted quality assurance by inspecting items and removing defective parts.
- Facilitated collaboration between production and other departments.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed protocols to enhance protection and maintain safe work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Kennel Assistant
Jill's Pet Spa And Resort
12.2019 - 03.2020
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Educated clients and answered questions regarding dietary products, medications and supplies.
- Answered telephones and performed administrative duties to assist receptionist during busy periods.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
Youth Program Assistant
MCCS Cherry Point Child Development Center
07.2014 - 10.2019
- Provided parents and guardians with written weekly progress reports for each child.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Assisted supervisor by completing administrative and clerical tasks for program.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and implemented fun, educational activities for children of varying ages.
- Created safe, fun environment for children and teens attending special programs at MCCS facility.
Education
High School Diploma -
Burbank High School
Burbank, CA06.2005
No Degree - General Studies
Carteret Community College
Morehead City, NCNo Degree - Real Estate
Craven Community College
New Bern, NCSkills
- Advising and Coaching
- Stocking and Replenishing
- Hardware Inventories
- Visual Inspection
- Providing Feedback
- Checking Product Quality
- Safety Policies and Procedures
- Assembly and Production
- Vernier Calipers
- Hand and Power Tools
- Reading Comprehension Skills
- Maintaining Clean Work Areas
- Teamwork and Collaboration
- Credit and Cash Transactions
- Cash Handling Accuracy
- Listening Skills
- Customer Service
- Cash Register Operation
Timeline
Cashier/Front End Sales Associate
HomeGoods
08.2022 - Current
Assembly Line Worker
Bosch/BSH
10.2020 - Current
Kennel Assistant
Jill's Pet Spa And Resort
12.2019 - 03.2020
Youth Program Assistant
MCCS Cherry Point Child Development Center
07.2014 - 10.2019
High School Diploma -
Burbank High School
No Degree - General Studies
Carteret Community College
No Degree - Real Estate
Craven Community College
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