Briana Hailey
Cape Elizabeth,ME
Summary
Highly-motivated, caring Social Worker with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking to join an interdisciplinary team of caring professionals.
Overview
10
10
years of professional experience
Work History
Bereavement Program Coordinator
Center for Grieving Children
Portland, ME
07.2021 - Current
- Coordinates and supports in-person bereavement peer support groups.
- Provides grief related psycho-education to volunteers and families of grieving children.
- Establishes and maintains collaborative relationships with Center volunteers, participants, and community members.
- Participates in the development of new programs or modifications to existing programs to address community needs.
- Facilitates educational workshops, meetings and conferences associated with childhood bereavement.
- Supervises MSW and BSW students.
- Chairs Diversity, Equity, Inclusion, and Justice committee.
- Co-presented community webinar: Childhood Grief and Loss: The Impact of Adverse Childhood Experiences and Trauma June 2022.
- Co-presented National Alliance for Children's Grief 2023 Symposium: Pets as Partners: Integrating Pet-Assisted Activities in Grief and Loss Family Peer Support Services
Patient Service Representative
Maine Medical Partners Orthopedic Trauma & Fracture Care
Portland, ME
10.2013 - 07.2021
- Provided support and compassionate care to patients with traumatic injuries.
- Developed proficiency in Electronic Medical Record system EPIC.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Answered patient questions, reduced patient concerns, and fielded complaints to resolve issues.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Provided support with various tasks such as scheduling tests, ordering supplies.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
MSW Intern
Emergency Department, Maine Medical Center
Portland, ME
08.2020 - 05.2021
- Conducted assessments of patients' social, emotional, and environmental needs in the Emergency Department.
- Connected patients with resources for post-discharge planning, including referrals made to home health agencies, assisted living facilities, detox facilities, and hospice care.
- Rendered short-term case management services.
- Collaborated with interprofessional healthcare team comprised of physicians, nurses, physical therapists, occupational therapists, and physician assistants to promote continuity of care.
- Provided exemplary care to patients of all races, backgrounds, socioeconomic status, and languages.
- Educated patients about the effects of substance abuse and addiction on mental health.
- Advised family members about available services and how best to support their loved ones through recovery processes.
- Assisted unhoused clients with procuring mental health support and other various community resources.
MSW Intern
Center for Grieving Children
Portland, ME
08.2019 - 07.2020
- Utilized peer support model to co-facilitate Tender Living Care and bereavement peer support groups with children and adult participants
- Cultivated and maintained safe group environments.
- Gained invaluable experience through being present with families during periods of intense grief.
- Developed skills in ability to hold space for clients in order to express feelings and facilitate discussion and exploration of those feelings in age-appropriate ways.
- Assisted with community outreach events.
- Facilitated initial family meetings to assess potential participants appropriateness for peer support groups.
- Maintained confidentiality and professional boundaries.
Education
Master of Social Work - Trauma-Informed Care Certificate
University of New England
05.2021
Bachelor of Arts, Psychology -
Colby-Sawyer College
05.2012
Skills
- Clinical Supervision
- Grief Processes
- Community Outreach Trainer
- Patient-Centered Care
- Equitable Care Advocate
- Client Needs Assessment
- Client Confidentiality
References
References available upon request.
Timeline
Bereavement Program Coordinator
Center for Grieving Children
07.2021 - Current
MSW Intern
Emergency Department, Maine Medical Center
08.2020 - 05.2021
MSW Intern
Center for Grieving Children
08.2019 - 07.2020
Patient Service Representative
Maine Medical Partners Orthopedic Trauma & Fracture Care
10.2013 - 07.2021
Master of Social Work - Trauma-Informed Care Certificate
University of New England
Bachelor of Arts, Psychology -
Colby-Sawyer College
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