Hi, I’m
Briana Harrison
Camden,SC
Summary
Seeking employment in a professional environment where I can improve development of my skills and gain further professional experience to promote progression in my community. Authorized to work in the US for any employer To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
years of professional experience
Work History
Mental Illness Recovery CenterColumbia, SC
CoC Housing Support Specialist
04.2019 - Current
Job overview
- Provide safe, secure, fair and quality housing for homeless individuals with documented mental illnesses to include unaccompanied youth
- Identify qualified candidates for housing
- Obtain all required documentation to verify each head of household qualifies for program
- Process candidate's background
- Keep client's files updated and organized
- Annually re-certify each tenant
- Manage tenant's information through Homeless Management Information System (HMIS)
- Schedule maintenance and repairs on units, coordinating with property managers
- Coordinate and schedule vendors for exterminations, inspections, cleaning and trashing, and moving trucks
- Inspect units quarterly and upon initial move in according to Department of Housing Urban
- Development (HUD) regulations
- Provide counseling to tenants on proper housing etiquette
- Report any concerning living conditions of tenants and make recommendations for those who are in need of higher level of care
- Represent agency in COC eviction court cases
- Managed over 250 client’s files and housing
VBOAColumbia, SC
Medical Collection Specialist
09.2017 - 04.2019
Job overview
- Assisted hospital clients to research outstanding balances
- Professionally communicated with insurance resources by website, email, telephone, and customer service departments. Took initiative to utilize and apply industry knowledge to resolve outstanding claims
- Managed over 40 customer calls per day
- Accurately documented progress of each claim throughout each cycle
- Remained open-minded to change and demonstrated flexibility to all workplace adjusts
- Possessed sense of ownership and personal accountability for productivity.
Blue Cross and Blue ShieldCamden, SC
Claims Processor
05.2017 - 09.2017
Job overview
- Daily data entry
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes
- Handled and processed confidential patient information
- Calculated Coordination of Benefits (COB).
- Managed over 100 client claims daily
Pine Grove Youth AcademyElgin, SC
Behavioral Technician
08.2015 - 08.2017
Job overview
- Resolved problems and executed corrective behaviors strategies
- Specialized in treating children with autism and intellectual disabilities
- Intensive programming and individualized interventions
- Supervised over 5 individuals
- Provided expressive communication skills, behavior management, daily living skills, and social skills
- Maintained accountability and records.
Gold Crown RestaurantCamden, SC
Customer Service Representative
03.2010 - 03.2017
Job overview
- Daily data entry
- Assisted customers with their needs
- Maintained solid awareness of product and services available
- Increased sales by 8% on working shift
- Transferred supplies and tools between storage space and work areas
- Cleaned and stocked customer eating areas, work stations, and equipment.
Education
Strayer UniversityHerndon, VA
Master of Science from Human Resource Management
Strayer UniversityHerndon, VA
Bachelor of Business Administration from Business Management
06.2021
Strayer UniversityHerndon, VA
Associate of Arts from Business Administration and Management
05.2020
Skills
- Accounts Receivable
- Organizational Skills
- Time Management
- Customer Service Skills
- Case Management
- Property management
- Fair Housing regulations
- Supervising experience
- Employment & labor law
- Online writing (3 years)
- Copywriting
- SharePoint
- Management & leadership skills
- Managing candidate sourcing and selection process
- Standard Classification Systems
- Information Sourcing
- Encryption Software
- EMR Systems
- Health Information Management Applications
- Software Applications
- Intuit QuickBooks
- ICD-10 (International Classification of Disease Systems)
- 3M Encoder
- Medical Terminology
Timeline
CoC Housing Support Specialist
Mental Illness Recovery Center
04.2019 - Current
Medical Collection Specialist
VBOA
09.2017 - 04.2019
Claims Processor
Blue Cross and Blue Shield
05.2017 - 09.2017
Behavioral Technician
Pine Grove Youth Academy
08.2015 - 08.2017
Customer Service Representative
Gold Crown Restaurant
03.2010 - 03.2017
Strayer University
Master of Science from Human Resource Management
Strayer University
Bachelor of Business Administration from Business Management
Strayer University
Associate of Arts from Business Administration and Management
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