Briana Henderson
Wimberley,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor/Senior Workflow Coordinator
Holiday Inn Club Vacations Resort
Canyon Lake, TX
10 2022 - 12 2025
- Supervise facility maintenance to promptly address all repair requests
- Facilitate seamless daily operations by communicating effectively with all resort departments, including Front Desk, Housekeeping, Activities, and Grounds Maintenance
- Manage guest communications regarding maintenance and room requests
- Foster an efficient workflow environment by prioritizing work orders and maintenance projects
- Assign and prioritize work orders among a team of technicians
- Oversee facility efficiency and manage maintenance projects
- Ensure safety, compliance, and cost-effective facility solutions
- Delegate facility inspections and preventive maintenance tasks
- Coordinate with service providers and outside vendors
Event Decor and Design Manager
Wow Factor Floral
Wimberley, TX
01.2013 - 07.2021
- Work with clients to fulfill their vision for occasions such as weddings, funerals, celebrations and a wide variety of events
- Order and purchase of flowers, decor and supplies from wholesalers and growers
- Monitored inventory levels while managing product ordering and receipt hired, trained and evaluated personnel
- Exercise good judgment and decision-making in escalating concerns and resolving issues
- Ordered and received product/supplies and scheduled personnel to achieve labor goal
- Respond to all inquiries concerning costs and services provided
- Monitored staff performance and addressed issues
Visual Merchandiser
Ashley Furniture Homestore
Evansville, IN
07 2009 - 03 2013
- Enhanced the brand image by promoting products and services for a 52,000 sq. ft. showroom, including sourcing lighting and accessories
- Executed merchandising and floor adjustments based on seasonal changes, business needs, and trends
- Designed retail displays to highlight products and drive sales in alignment with corporate strategy
- Maximized sales and visual impact through optimal arrangement of furniture and fixtures
- Monitored inventory levels while managing product ordering and receipt
- Updated and reviewed daily purchase orders and invoices, collaborating directly with warehouse personnel and vendors
- Reconciled inventory discrepancies and maintained records of depleted or unusable inventory
- Oversaw incoming shipments and planned storage layouts
- Managed accurate labeling and organization of all showroom inventory
- Coordinated delivery schedules for store inventory
- Performed data entry and provided customer service
Venue Manager
Branded T Ranch
Kendalia, TX
01.2018 - 01.2019
- Oversaw daily venue operations, ensuring seamless event execution and guest satisfaction.
- Developed and implemented operational protocols to enhance efficiency and safety standards.
- Managed vendor relationships, negotiating contracts and coordinating services for events.
- Trained and mentored staff on best practices in customer service and venue management.
- Planned and coordinated logistics for diverse events, from corporate meetings to weddings.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Supervised events from start to finish using effective crowd control methods.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Increased event bookings by developing and maintaining strong relationships with clients and vendors.
Education
Interior Design
Austin Community College
Austin, TXMarketing
University of Southern Indiana
Evansville, INSkills
- Work Order Coordination
- Team Leadership
- Vendor Partnership Development
- Personnel Oversight
- Effective Deadline Management
- Strategic Decision-making
- Reliable and Steady
- Effective Conflict Resolution
- Problem-solving Skills
- Strong attention to detail
- Proactive maintenance strategies
Certification
- 2025 winner of "The Wilson Award" from President & Chief Executive Officer for Holiday Inn Club Vacations Incorporated in recognition of my focus, commitment and team leadership.
- Several Gold and Silver Awards from President & Chief Executive Officer for Holiday Inn Club Vacations Incorporated for years of excellence and outstanding contributions.
- Career highlighted in May 2025 HICV Team Member magazine
- Performance Recognition Letter from Ashley Furniture Industries
Timeline
Venue Manager
Branded T Ranch
01.2018 - 01.2019
Event Decor and Design Manager
Wow Factor Floral
01.2013 - 07.2021
Maintenance Supervisor/Senior Workflow Coordinator
Holiday Inn Club Vacations Resort
10 2022 - 12 2025
Visual Merchandiser
Ashley Furniture Homestore
07 2009 - 03 2013
Interior Design
Austin Community College
Marketing
University of Southern Indiana
Ability Summary
Dynamic professional with diverse experience: 12 years in Design, 3 years as Maintenance Supervisor/Senior Workflow Coordinator, 7 years in Management, and 4 years as Visual Merchandiser.