Briana Henry
Ocean City,NJ
Summary
While my recent experience has been dedicated to raising a family, I'm excited to bring my A-game and dive back into the professional world with a renewed enthusiasm! I pride myself on reliability, adaptability, and a warming personality that can fit in with any team. With a can-do attitude I am all about delivering outstanding results, maintaining organization and timeliness while juggling multiple tasks, and bringing a positive and calming vibe where ever I go. If you're looking for someone with a fresh perspective and positive energy, I am ready to hit the ground running!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Producer
Symmetry Financial
03.2024 - Current
- Licensed in life insurance
- Proficient in underwriting
- Exceptional in soliciting appointments and following up on leads & referrals
- Capable of managing high inbound/outbound calls
- Familiar in various life/health insurance related CRM/softwares
- Excellent in generating warm leads
- Comfortable with cold/warm calling
- Maintains close relationships with new & existing clients
- Increase client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conduct thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Adhere to all regulations for insurance sales.
- Maintain up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
Administrative Assistant
Dr. Paolini Dermatology
05.2017 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organize patient data; through various medical softwares and Excel spreadsheets for office record
- Familiar with Telehealth softwares
- Self-starter in Social Media marketing & campaigning for multiple offices
- Manage appointments, inform if patient needs referrals
- Manage office inventory
- Switched to remote work post-Covid, quickly learned various softwares in order to complete my job in the new work setting
Kids Yoga Instructor
Wild B Kids Yoga LLC
03.2023 - Current
- Started my own LLC when I was between jobs and found myself a stay-at-home mom
- Completed certification and extra training within 6 weeks
- Created and currently manage various social media pages to promote class schedule, pricing and other information. Social Media page follows and engagement remains high
- Manage marketing and promoting of classes and services
- Utilized effective record-keeping system for tracking customer information and payment
- Planned and led yoga classes by selecting age appropriate poses and sequences to meet abilities of young students, while also maintaining all the elements of a "real" yoga class
- Regularly implement new class themes to keep returning students excited to join class
- Foster and maintain relationships with the children and their parents, ensuring continued support of my business and to boost word-of-mouth referrals
- Frequently offer promotions and giveaways to encourage new and old clients to join class
- Demonstrate yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
Manager of Operations
Surf Snack Shack
04.2015 - 10.2023
- Assisted in restaurant start-up
- Developed cost/price analysis for menu items; provide value to the customer and profit to the company
- Conceptualized menu; ensured items reflect a healthy organic lifestyle
- Managed the sourcing and ordering of products
- Established positive and effective communication among staff and leadership, reducing miscommunications
- Oversaw daily activities to ensure optimal performance of equipment, staff, and other elements.
- Responsible for recruiting, training, scheduling and supervision of 15+ employees
- Responsible for the Social Media marketing & campaigning on all social media platforms
- Responsible for accounting and cash management
- Restaurant interface with customers to resolve any service/quality issues
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting growth opportunities through coaching methods.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization's bottom line results.
Education
Bachelor of Science - Business Administration And Management
East Carolina University
Greenville, NC05.2016
Skills
- Relationship Building
- Sales expertise
- Operations Management
- Marketing Strategies
- Business Planning
- Client Retention
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Data Entry
- Self Motivation
Websites
Certification
- Insurance Producer License
- Yoga Instructor Certification
Timeline
Insurance Producer
Symmetry Financial
03.2024 - Current
Kids Yoga Instructor
Wild B Kids Yoga LLC
03.2023 - Current
Administrative Assistant
Dr. Paolini Dermatology
05.2017 - 03.2022
Manager of Operations
Surf Snack Shack
04.2015 - 10.2023
Bachelor of Science - Business Administration And Management
East Carolina University
- Insurance Producer License
- Yoga Instructor Certification
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