Briana Hernandez
Pembroke Pines,FL
Summary
Optical professional equipped with hands-on experience in providing precise eyewear fittings and exceptional customer service. Skilled in lens prescription interpretation, frame adjustments, and vision correction assessment. Strong team collaborator focused on achieving optimal patient outcomes and adapting to changing needs. Known for reliability, technical expertise, and patient-centric approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern Optician in Training
Americas Best Eyeglasses And Contacts
05.2025 - Current
- Assisted with fitting and adjusting eyewear to ensure optimal comfort and functionality.
- Educated customers on lens options, coatings, and frame styles tailored to individual needs.
- Supported team members in achieving daily objectives through clear communication and collaborative problem-solving efforts.
- Streamlined the dispensing process by efficiently measuring, fitting, and adjusting eyewear for optimal comfort and visual acuity.
Receptionist
Dr. Steven Singer
08.2023 - Current
- Scheduled patient appointments using electronic health record (EHR) system, optimizing calendar efficiency.
- Managed patient check-in and check-out processes, ensuring accurate collection of personal and insurance information.
- Coordinated communication between patients and healthcare providers, facilitating timely responses to inquiries.
- Maintained organized patient records in compliance with HIPAA regulations, enhancing data security measures.
- Trained new reception staff on office protocols and EHR usage, fostering a collaborative work environment.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Receptionist
Dr. Steven Tucker
01.2021 - 03.2023
- Educated patients on eyewear options and care instructions, fostering informed decision-making.
- Oversaw inventory management of optical supplies, ensuring timely restocking and minimizing shortages.
- Conducted adjustments and repairs on eyewear, providing exceptional customer service experiences.
- Actively participated in professional development opportunities relevant to the optical field in order to stay informed about industry trends.
- Efficiently processed payments and managed financial transactions, ensuring accuracy in daily accounting tasks.
- Assisted patients in selecting frames, ensuring proper fit and comfort for optimal visual performance.
Education
Associate of Science - Vision Care And Opticianry
Broward College
Fort Lauderdale, FL05-2026
ABO Certified - Vision Care And Opticianry
Broward College
Fort Lauderdale, FL05-2026
High School Diploma -
Nova High School
Davie, FL06-2017
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Goal-oriented mindset
- Multitasking and organization
- Attention to detail
Certification
- ABO certified
Languages
English
Spanish
Timeline
Intern Optician in Training
Americas Best Eyeglasses And Contacts
05.2025 - Current
Receptionist
Dr. Steven Singer
08.2023 - Current
Receptionist
Dr. Steven Tucker
01.2021 - 03.2023
Associate of Science - Vision Care And Opticianry
Broward College
ABO Certified - Vision Care And Opticianry
Broward College
High School Diploma -
Nova High School