Briana Herrera
Ojai,CA
Summary
Motivated junior-year college student studying Economics and Business with a focus on Finance. Strong organizational skills, a diligent work ethic, and 5+ years experience in customer service. Deep passion for helping others and collaborating with teams. Eager to apply my financial knowledge and interpersonal skills in a finance-related role.
Overview
10
10
years of professional experience
Work History
Server, Food Runner, Hostess
Ojai Deer Lodge
09.2021 - Current
- Tasks include greeting guests and seating them, accordingly and efficiently taking orders and running food to guests, maintaining cleanliness of establishment and self appearance, communicating/interacting with customers in a hospitable manner
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Babysitter
Self Employed
01.2015 - Current
- Supervised three children aged 1-15
- Responsibilities include food preparation, maintaining home cleanliness, supervising children's safety, teaching and helping with homework, and entertainment
Teaching Assistant
Westmont College
01.2023 - 12.2023
- Tasks include answering questions and aiding students in their lab procedure, grading lab assignments/reports, washing glassware and returning it to its proper location, helping set up labs, and restocking and organizing chemicals
Summer research fellowship
Westmont College
05.2023 - 07.2023
- Was selected to participate in the Westmont College summer research program, working closely with Dr. Micheal A. Everest
- The summer was mainly spent setting up a reliable and effective apparatus to research vibrational overtones of hydrocarbons measured using cavity ring-down spectroscopy
Customer service representative
Allstate
01.2021 - 07.2021
- Attending telephone
- Daily tasks include taking notes, paying attention to detail, computer navigation, scanning and faxing documents, handling money, greeting and communicating with customers in a friendly manner, office tidiness, etc
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Aid
At Home in Ojai
01.2021 - 05.2021
- Supervised elderly aged 50-100+
- Responsibilities include feeding, supervising elderly safety, patience with the residents as well as communication and entertainment
Education
Bachelor's Degree - Economics And Business
Westmont College
Santa Barbara, CA05-2026
High School Diploma -
Nordhoff High School
Ojai, CA06.2022
Skills
- Bilingual in Spanish and English
- Personable
- Leadership skills
- Thrives in teamwork settings
- Organization skills
- Strong desire to learn and improve
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Summer research fellowship
Westmont College
05.2023 - 07.2023
Teaching Assistant
Westmont College
01.2023 - 12.2023
Server, Food Runner, Hostess
Ojai Deer Lodge
09.2021 - Current
Customer service representative
Allstate
01.2021 - 07.2021
Aid
At Home in Ojai
01.2021 - 05.2021
Babysitter
Self Employed
01.2015 - Current
Bachelor's Degree - Economics And Business
Westmont College
High School Diploma -
Nordhoff High School
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