Briana Jimenez
Yucca Valley,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Enrollment Compliance Tech. Prgm Support Spc.
Mt. San Jacinto College
04.2023 - Current
- Provided guidance on California Education compliance-related matters and district policies,
- Assisted in the successful completion of internal audits, providing comprehensive documentation and support as needed.
- Reduced regulatory risks by conducting thorough audits to meet schedules and timelines
- Perform highly technical duties evaluating complex student records and transcripts.
- Facilitated effective communication between departments to ensure a consistent approach to compliance management.
Student Services Assistant II
Mt. San Jacinto College
06.2020 - 05.2023
- Managed confidential student data, ensuring privacy and compliance with federal regulations.
- Maintained strong relationships with campus partners to effectively address student needs across various departments.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Provided support helping students make informed decisions about matriculation process, residency reclassification, and other required information as needed.
Batch Master Clerk
Perricone Juices
03.2021 - 10.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into ERP Batchmaster computer systems with attention to detail.
- Research inventory issues and prepare proper documentation to correct for inventory discrepancies
- Works closely with Finance team to audit and address errors in data and participate in annual physical inventory count
Clerical Assistant III
Mt. San Jacinto College
10.2018 - 06.2021
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
- Coordinated and scheduled meetings and appointments.
- Contributed to a positive work environment by promoting effective communication among team members.
- Maintained accurate records of staff members' attendance, leave requests, and overtime hours for accurate payroll processing.
Administrative Associate II (OOC)
Mt. San Jacinto College
11.2019 - 06.2020
- Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.
- Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
- Contributed to budget management efforts by tracking expenditures and submitting timely expense reports.
- Served as a liaison between employees and management to address concerns or issues promptly.
- Supported Vice President staff by preparing reports, presentations, and correspondence as needed.
- Volunteered to help with special projects of varying degrees of complexity.
Student Services Assistant I
Mt. San Jacinto College
04.2018 - 10.2018
- Championed a culture of inclusion and equity in all aspects of student services work
- Promoted a positive campus environment by addressing student concerns and directing them to appropriate resources when necessary.
- Oversee and assist student mentors provided by Outreach in providing training and signing mentor timesheets verifying shift completion
- Managed filing system, entered data and completed other clerical tasks.
Visitation and ChAT Intake Coordinator
Christian Counseling Services
05.2017 - 03.2018
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
Receptionist
Christian Counseling Services
03.2017 - 05.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Clerical Assistant II/ District Operator
Mt. San Jacinto College
08.2012 - 07.2015
- Responded to inquiries from external and internal callers seeking information.
- Provided clerical support to the district by copying, faxing, and filing documents.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Education
Bachelor of Arts - Psychology
California Baptist University
Riverside, CA05-2012
Skills
- Audit preparation
- Compliance monitoring
- Policy interpretation
- Documentation management
- Teamwork and collaboration
- Problem-solving
- Task prioritization
- Efficient data input
- Professional demeanor
- Analytical skills
- Active listening
- Critical thinking
Timeline
Enrollment Compliance Tech. Prgm Support Spc.
Mt. San Jacinto College
04.2023 - Current
Batch Master Clerk
Perricone Juices
03.2021 - 10.2021
Student Services Assistant II
Mt. San Jacinto College
06.2020 - 05.2023
Administrative Associate II (OOC)
Mt. San Jacinto College
11.2019 - 06.2020
Clerical Assistant III
Mt. San Jacinto College
10.2018 - 06.2021
Student Services Assistant I
Mt. San Jacinto College
04.2018 - 10.2018
Visitation and ChAT Intake Coordinator
Christian Counseling Services
05.2017 - 03.2018
Receptionist
Christian Counseling Services
03.2017 - 05.2017
Clerical Assistant II/ District Operator
Mt. San Jacinto College
08.2012 - 07.2015
Bachelor of Arts - Psychology
California Baptist University
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