Briana Kanewa
Portland,OR
Summary
Dynamic bartender with extensive experience in Multiple different bar settings from club, to dive bar to fine dining and have been recognized for exceptional customer service and mixology expertise. Proven ability to enhance guest experiences through suggestive selling and innovative drink creations, resulting in increased repeat clientele. Highly reliable team player committed to maintaining high standards in a fast-paced environment.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Ringside Steakhouse
09.2022 - 04.2025
- Crafted and served a diverse range of cocktails, ensuring high-quality presentation and taste.
- Managed bar inventory, monitoring stock levels to minimize waste and optimize ordering processes.
- Provided exceptional customer service, fostering positive guest experiences through attentive engagement.
- Trained new bartenders on mixology techniques and operational best practices to enhance team performance.
- Collaborated with kitchen staff to create drink pairings that complemented menu offerings, enhancing overall dining experience.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations consistently.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Trio NIght Club
05.2019 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Lead Bartender
Dave and Busters
11.2014 - 03.2019
- Supervised daily bar operations, ensuring high service standards and efficient workflow.
- Trained and mentored junior bartenders on cocktail preparation and customer service techniques.
- Developed innovative drink menus, incorporating seasonal ingredients and customer preferences.
- Implemented inventory management practices to optimize stock levels and minimize waste.
- Collaborated with management to design promotional events, increasing customer engagement and sales.
- Resolved customer complaints effectively, enhancing overall guest satisfaction and loyalty.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Assisted with inventorying beverage stock and bar supplies.
Bartender
Boss Hawgs Bar and Grill
01.2012 - 11.2014
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Cocktail Server
Red Robin
06.2010 - 12.2012
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
- Maintained in-depth knowledge of menu offerings, effectively upselling food and beverage items to enhance guest experience.
- Collaborated with kitchen and bar staff to streamline order delivery, minimizing wait times and improving service efficiency.
- Trained new team members on standard operating procedures, fostering a cohesive work environment and enhancing team performance.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Education
Bachelor of Science - Law
Portland State University
Portland, OR06-2026
High School Diploma -
Springfield High School
Springfield, OR06-2005
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Hospitality service expertise
- Suggestive selling
- Drink preparation techniques
- Beverage preparation
- Food service
- Recipe and menu memorization
- Proficient in mixology
- Outstanding customer service
- Honest and dependable
Certification
OLCC
Food handlers card
Timeline
Bartender
Ringside Steakhouse
09.2022 - 04.2025
Bartender
Trio NIght Club
05.2019 - 02.2022
Lead Bartender
Dave and Busters
11.2014 - 03.2019
Bartender
Boss Hawgs Bar and Grill
01.2012 - 11.2014
Cocktail Server
Red Robin
06.2010 - 12.2012
Bachelor of Science - Law
Portland State University
High School Diploma -
Springfield High School
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