Briana Kennedy-Coker

Title: Social Media Marketing Manager Job Duties: Planning, implementing, managing and monitoring social media strategy in order to increase brand awareness, by creating, video and print daily Facebook and Instagram posts for LUXE BRANDS ecommerce stores. In addition, I assist in the conceptulization of future LUXE BRAND ecommerce stores. Supervisor: Billie Santangelo 702-292-3101

• I am a professional voice-over artist. I work in commercials, film, and animation

• Delivered food and groceries to customers.

• Upsold high-profit items to WME agents & Hollywood talent such as appetizers and mixed drinks to enhance sales numbers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Kept register accurate through correct billing, payment processing and cash management practices.

• Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
• Rolled silverware, set up tables and polished glassware and silverware.
• Suggested wine pairings to go with specific menu items.
• Ran food from chefs to guest tables with dishes that required special serving techniques.

• Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
• Watched dining area staff to evaluate server loads and calculate accurate wait times.
• Prepared dining room for special upcoming functions by decorating and generating special group menus.
• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Answered customer questions about hours, seating and menu information.
• Monitored dining room and guest flow to maximize table usage and minimize wait times.
• Supervised server balance and monitored table turnover to accurately seat customers.

• Leveraged sales expertise to sell box office tickets, and make show and dinner reservations. As well as promote products and capitalized on upsell opportunities.
• Assisted team leaders by providing status and performance reports with information on areas for improvement.

• Leveraged sales expertise to promote shoes & products and capitalized on upsell opportunities.
• Assisted team leaders by providing status and performance reports with information on areas for improvement.
• Completed over many outbound calls per shift.
• Maintained 100% customer service satisfaction ratings through quality control.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Watched dining area staff to evaluate server loads and calculate accurate wait times.

• Assisted with coordination and administration of complete dance program.
• Offered one-on-one instruction to students by appointment.
• Planned and oversaw group, couples and individual dance performances.
• Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Watched dining area staff to evaluate server loads and calculate accurate wait times.

• Assisted with coordination and administration of complete dance program.
• Offered one-on-one instruction to students by appointment.
• Planned and oversaw group, couples and individual dance performances.
• Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.

• Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
• Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
• Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
• Warmly greeted patients and visitors and made each feel welcome.