Briana Kloetzke
Cape Coral,Florida
Summary
Current student working toward an AS in Respiratory Therapy and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Boat Rental Assistant/Dock Hand
Cape Coral Boat Rentals
2022.05 - Current
- Ensure the cleanliness and maintenance of rental boats and dock areas to provide a pleasant experience for customers
- Assist customers with boat rental process, including providing information on rental options and operating instructions, to ensure a smooth and enjoyable experience for customers
- Schedule and confirm customer reservations
- Assist in the maintenance of the reservation system to ensure accurate scheduling and availability for customers
Cashier
Kohls
2022.08 - 2024.04
- Informed customers of promotions and special offers to increase sales
- Engaged customers in pleasant conversation while completing cash register transactions
- Offered customers information about upcoming promotions and available items
- Gave customers full attention and attended to their needs
- Kept clean, organized and well-stocked checkout areas
- Addressed customer questions and complaints with professionalism
- Implement loss prevention strategies to minimize theft and fraud
Hostess
Rumrunners
2022.05 - 2022.08
- Create a welcoming and friendly atmosphere for all guests at the restaurant, ensuring they have a positive dining experience
- Maintaining a friendly and welcoming atmosphere for guests by engaging with them and ensuring their needs are met
- Assist guests with menu selections, providing recommendations and answering any questions they may have about the food and drink options
- Coordinating seating arrangements and managing the waitlist to ensure efficient and fair seating for all guests
- Manage guest reservations and ensure that all seating arrangements are prepared in advance
Education
High School Diploma -
Florida Southwestern Collegiate High School
Fort Myers, FL05.2024
Associate of Arts -
Florida SouthWestern State College
Fort Myers, FL05.2024
Skills
- First aid and CPR
- Guest Experience Management
- Issue Resolution
- Safety Rules Enforcement
- Injury and Accident Prevention
- Equipment Inspection
Certification
- CPT, W2P4RX6
- CNA, awaiting test
- BLS, 245416359746
Timeline
Cashier
Kohls
2022.08 - 2024.04
Boat Rental Assistant/Dock Hand
Cape Coral Boat Rentals
2022.05 - Current
Hostess
Rumrunners
2022.05 - 2022.08
High School Diploma -
Florida Southwestern Collegiate High School
Associate of Arts -
Florida SouthWestern State College
- CPT, W2P4RX6
- CNA, awaiting test
- BLS, 245416359746
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