Briana Knox
Baltimore,Maryland
Overview
9
9
years of professional experience
Work History
Substitute Teacher
The Loyola School
Baltimore, Maryland
09.2024 - Current
- Managed classroom behavior, fostering a positive learning environment for students.
- Utilized effective communication techniques to encourage positive student behavior.
- Delivered engaging instruction aligned with teacher's lesson plans across various subjects.
- Enforced classroom routines to maintain schedules and ensure consistent student performance.
- Provided instructional support and guidance during regular teacher absences.
HR Assistant/ Bus Aide
The Driven Group, Baltimore, MD
Baltimore, MD
08.2023 - 11.2023
- Executed full-cycle recruitment processes, including candidate screening and interview scheduling.
- Onboarded new hires while managing compliance paperwork.
- Coordinated employee orientation and training programs to ensure smooth integration.
- Addressed employee concerns and resolved grievances promptly.
- Maintained and updated employee records, attendance, and benefits information.
- Revised employee handbooks and company policies for clarity and compliance.
- Ensured a clean and safe work environment to promote productivity.
- Assisted drivers with vehicle operation to maintain safety standards.
Administrative Director
Next One Up, Baltimore, MD
Baltimore, MD
01.2020 - 01.2023
- Filing and maintaining all documents and records.
- Entering employee and student data accurately.
- Organize travel and food arrangements for students and staff.
- Manage incoming and outgoing mail.
- Assist in HR onboarding new staff and students.
- Arranging weekly meetings, and maintaining meeting notes.
- Maintain the presentation and cleanliness of the office space.
- Place supply orders when necessary.
- Managed donor databases using CRM systems for accurate record-keeping.
- Prepared marketing materials to promote programs and events effectively.
- Generated monthly reports summarizing donation activity for senior management review.
Style Associate
Target, Towson, MD
Towson, MD
07.2019 - 01.2020
- Greeted customers confidently, ensuring a welcoming store entrance.
- Assisted customers in selecting products to enhance shopping experience.
- Organized merchandise displays to attract customer attention.
- Maintained appealing presentations in apparel department for guest engagement.
- Restocked shelves and managed inventory levels effectively.
- Collaborated with team members to uphold cleanliness throughout store.
- Executed sales strategies while setting up Target merchandise efficiently.
Sales Associate
Home Depot, Catonsville, MD
Catonsville, MD
03.2018 - 08.2018
- Greeted customers warmly upon store entry to create welcoming atmosphere.
- Assisted customers in selecting products and merchandise tailored to needs.
- Maintained promotions and advertisements to enhance store visibility.
- Executed return policies and processed transactions efficiently.
- Utilized computerized register for accurate handling of credit and debit card transactions.
- Handled cash transactions with precision to ensure financial accuracy.
Server
Spirit Cruises, Baltimore, MD
Baltimore, MD
06.2017 - 08.2017
- Served beverages and greeted guests in a timely, welcoming manner.
- Monitored food and beverage distribution while responding to menu inquiries.
- Efficiently processed orders, relaying them to kitchen staff for prompt fulfillment.
- Addressed guest concerns to ensure an enjoyable dining experience.
- Accurately prepared checks and collected payments from guests.
Summer Hire
Under Armour Lighthouse, Port Covington, MD
Port Covington, MD
06.2017 - 08.2017
- Efficiently packaged and unpackaged merchandise to meet operational deadlines.
- Organized Under Armour space and merchandise for optimal accessibility.
- Supported daily operations at Under Armour Lighthouse facility to enhance productivity.
- Collaborated with team members to maintain cleanliness and organization of workspace.
- Monitored product quality during production runs to ensure compliance with company standards.
Secretary/ Receptionist
Kustom Tint, Parkville, MD
Parkville, MD
05.2016 - 08.2017
- Greeted customers courteously upon store entry.
- Assisted customers with product selection and decision-making.
- Managed daily office operations while maintaining organized filing systems.
- Handled incoming communications, directing inquiries to relevant team members.
- Supported customer service by promptly responding to client inquiries.
- Answered incoming phone calls, addressed inquiries, and transferred calls as needed.
- Processed invoices for payment while tracking payments from vendors and clients.
Education
Bachelor of Science - Human Ecology
University of Maryland Eastern Shore
Princess Anne, MD12.2019
Skills
- Donor database management
- Time management
- Organizational skills
- Data entry
- Problem solving
- Attention to detail
- Direct mail appeals
- Donor relations
- Adaptability
- Team player
Timeline
Substitute Teacher
The Loyola School
09.2024 - Current
HR Assistant/ Bus Aide
The Driven Group, Baltimore, MD
08.2023 - 11.2023
Administrative Director
Next One Up, Baltimore, MD
01.2020 - 01.2023
Style Associate
Target, Towson, MD
07.2019 - 01.2020
Sales Associate
Home Depot, Catonsville, MD
03.2018 - 08.2018
Server
Spirit Cruises, Baltimore, MD
06.2017 - 08.2017
Summer Hire
Under Armour Lighthouse, Port Covington, MD
06.2017 - 08.2017
Secretary/ Receptionist
Kustom Tint, Parkville, MD
05.2016 - 08.2017
Bachelor of Science - Human Ecology
University of Maryland Eastern Shore
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