Briana Koerner
Lynn Haven,FL
Summary
Talented administrative professional with over 5 years of general management experience and over 10 years customer service. Effective at building strong relationships between families, school staff, and business partners. Organized and proactive with excellent verbal and written communication skills.
Overview
7
7
years of professional experience
Work History
Parent Liaison
Bay County School District
11.2021 - Current
- Provide coordination, technical assistance, and other support necessary to assist and build capacity of the school in planning and implementing effective parent and family involvement activities to improve student academic achievement and school performance
- Promote strategies to support successful school and family interactions
- Manage and create original content for all social media platforms
- Help establish and maintain business connections/relationships between community partners and school
- Provide assistance to parents of children served by the school, as appropriate, in understanding academic standards and how to monitor child's progress and work with educators to improve achievement of their children.
General Manager
In-Shape Health Clubs
11.2019 - 06.2021
- Engaged team members and improved performance by delivering daily updates and conducting daily meetings
- Completed all on-boarding processes for new hires
- Answer and direct outbound and inbound phone calls daily
- Recruited and screened qualified potential employees
- Coordinated claims case management with physicians and other health care professionals in regards to workers comp
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Approved regular payroll submissions for 25+ employees
- Ensured all employees met mandatory safety requirements
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Manager
O2 FITNESS
02.2017 - 06.2019
- Handled weekly deposits as well as end of month deposit reconciliations
- Train, supervise and support all staff
- Schedule all shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customer requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
- Ensure company's policies are met and exceeded
- Created different marketing materials throughout online platforms.
Education
Associates in Liberal Arts Anthropology -
Gulf Coast State College
Panama City, FLSkills
- Scheduling
- Training
- Payroll
- Operations
- Microsoft Word
- Management
- Purchasing
- Procurement
- Employee Evaluation
- Microsoft Outlook
- Human Resources
- Recruiting
- Team Management
- Interviewing
- Event Planning
Assessments
- Supervisory skills: Motivating & assessing employees, Proficient, 04/2023
- General manager (hospitality), Proficient, 07/2020
- Office manager, Proficient, 08/2020
Quote
"If you want to be happy, make someone else happy. If you want to find the right person in your life, be the right person. If you want to see change in the world, become the change you want to see."
Deepak Chopra
Timeline
Parent Liaison
Bay County School District
11.2021 - Current
General Manager
In-Shape Health Clubs
11.2019 - 06.2021
Manager
O2 FITNESS
02.2017 - 06.2019
Associates in Liberal Arts Anthropology -
Gulf Coast State College
Similar Profiles
Melissa GrayMelissa Gray
Intervention Specialist at Bay County School DistrictIntervention Specialist at Bay County School District
Taylor BolingTaylor Boling
Guidance Interventionist at Bay County School DistrictGuidance Interventionist at Bay County School District
Kendra PurtellKendra Purtell
Certificated Substitute Teacher at Bakersfield City School District, Fruitvale School District, Grow Public Schools, Kern County Superintendent of Schools, Rio Bravo-Greeley School District, Lakeside School DistrictCertificated Substitute Teacher at Bakersfield City School District, Fruitvale School District, Grow Public Schools, Kern County Superintendent of Schools, Rio Bravo-Greeley School District, Lakeside School District
Jonathon RadkeJonathon Radke
Automotive Technician + Inventory Specialist at Tire KingdomAutomotive Technician + Inventory Specialist at Tire Kingdom
Steven NoblesSteven Nobles
Firefighter/EMT at Panama City Fire DepartmentFirefighter/EMT at Panama City Fire Department