Briana Lara
Pearland
Summary
Dynamic General Manager with a proven track record at Shoe Carnival, excelling in operations management and team leadership. Spearheaded strategies that boosted sales and profitability while enhancing employee satisfaction. Skilled in P&L management and problem resolution, fostering a culture of excellence and customer-centric service.
Diligent [Desired Position] with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
10
10
years of professional experience
Work History
General Manager
Shoe Carnival
03.2015 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Sam Houston High School
Houston, TX05-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Customer relations
- Training and development
- Inventory control
- P&L management
- Employee development
- Performance evaluations
Timeline
General Manager
Shoe Carnival
03.2015 - Current
High School Diploma -
Sam Houston High School
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