Briana Little
Virginia,VA
Summary
Highly motivated Facilities Project Coordinator in the department of Facilities & Real Estate. Effectively at keeping building systems & builds running smoothly and efficiently. Forward-thinking and hardworking coordinator with excellent verbal and written communication skills. Bringing 4+ years' experience in the field. Motivated to learn, grow and excel in Project Management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Inspector
Diamond Resorts International
Virginia Beach, VA
04.2016 - 06.2017
- Provided onsite training.
- Assisted guests with requests by communicating with other team members.
- Entered room inspection issues and discrepancies into property management system.
- Taught cleaning procedures to housekeeping staff.
- Checked quality of guest room restocking by reviewing toiletries, amenities and furnishings.
- Communicated all merchandise needs or issues to appropriate supervisors.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Maintained required records of work hours, budgets and payrolls.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Facilities Coordinator
Diamond Resorts International
Virginia Beach, Virginia
04.2016 - 08.2019
- Oversaw building improvements to update facilities and meet tenant requirements.
- Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
- Ensured compliance by auditing quality systems to promote optimal efficiency.
- Empowered staff members to contribute to the continuous improvement, quality and growth of the company.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Strengthen traceability by developing an organization systems for contracts, records, reports and agendas.
- Promoted dynamic, positive and memorable guest experiences.
- Managed scheduling for approx 20 employees to ensure optimal productivity.
- Paid invoices in a timely manner
- Filled out and submitted logs and paperwork on-time.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Served as point of contact for internal and external customers seeking support and information.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Pushed contractors and vendors to complete projects within specified timelines.
- Assisted with meetings and conference room reservations.
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Managed minor appliance issues and scheduled repairs.
- Ordered, maintained and distributed supplies and inventory.
- Prepared reports and schedules with accuracy.
- Reviewed and oversaw construction and renovation projects.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Oversaw facility space leasing and kept peace among units.
- Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods.
Facilities Project Coordinator
Pra Group Inc
Norfolk, Virginia
08.2019 - Current
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed minor appliance issues and scheduled repairs.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
Education
High School Diploma -
Landstown High School
Virginia Beach, VA2009
Skills
- Inventory management
- Team training and development
- Schedule management
- Purchasing and planning
- Calm under pressure
- Goal setting
- Financial management
- Operations management
- Leadership and team building
- Purchase Orders
- Vendor Selection
- Accounts Payable and Accounts Receivable
- Microsoft Excel
- Office Support
- Calendar Maintenance
- Status Updates
- Administrative Support
- Customer Service
- Project Coordination
- Filing Systems
- Expense Reports
Certification
Project Management Institute training - In Progress
Timeline
Facilities Project Coordinator
Pra Group Inc
08.2019 - Current
Housekeeping Inspector
Diamond Resorts International
04.2016 - 06.2017
Facilities Coordinator
Diamond Resorts International
04.2016 - 08.2019
High School Diploma -
Landstown High School
Project Management Institute training - In Progress
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