Briana Loccident
Boynton Beach
Summary
Motivated and hardworking individual seeking an entry-level position in HVAC, electrical, or plumbing. Brings hands-on experience from a technical pre-apprenticeship and a strong background in customer service. Eager to learn and grow within the trades industry.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Server
keke’s breakfast cafe
Boynton Beach
01.2025 - 04.2025
- Provided excellent customer service in a fast-paced dining environment.
- Managed order accuracy and timely delivery to guests.
- Collaborated with kitchen staff to ensure smooth workflow during peak hours.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Team Member
Jersey Mike's Subs
Boynton Beach
01.2022 - 12.2023
- Operated the register and handled food orders quickly and accurately.
- Ensured quality customer service during busy lunch and dinner hours.
- Supported kitchen prep and store cleanliness.
- Provided exceptional customer service in a fast-paced sandwich shop.
- Maintained cleanliness and organization of workstations and dining areas.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Pre-Apprentice
Honda Pre-Apprenticeship Program
Delray Beach
01.2022 - 01.2023
- Performed basic car maintenance and diagnostics using professional tools.
- Learned repair procedures according to Honda and Acura dealership standards.
- Gained familiarity with mechanical systems and safety practices in shop environments.
- Assisted in assembling automotive components under supervision.
- Followed safety protocols to ensure a safe working environment.
- Utilized hand tools and equipment for assembling parts accurately.
Customer Service Associate / Cashier
Publix Supermarkets
Boynton Beach
01.2021 - 01.2023
- Delivered friendly and efficient service to hundreds of customers weekly.
- Managed cash register transactions with accuracy and professionalism.
- Maintained cleanliness and organization of front-end workspaces.
- Managed cash register and balanced cash drawer at end of shifts.
- Ensured product availability by restocking shelves regularly.
- Followed safety and sanitation guidelines during daily operations.
- Handled cash accurately during each shift.
Education
High School Diploma -
Boynton Beach High School
Boynton Beach, FL 01.2021 - 01/2025
Skills
- Basic Mechanical & Electrical Knowledge
- Diagnostic Tools & Equipment
- Safety Awareness & Procedures
- Customer Service & Communication
- Cash Handling & POS Systems
- Teamwork & Reliability
- Cash handling
- Table management
- Problem solving
- Attention to detail
Timeline
Server
keke’s breakfast cafe
01.2025 - 04.2025
Team Member
Jersey Mike's Subs
01.2022 - 12.2023
Pre-Apprentice
Honda Pre-Apprenticeship Program
01.2022 - 01.2023
High School Diploma -
Boynton Beach High School
01.2021 - 01/2025
Customer Service Associate / Cashier
Publix Supermarkets
01.2021 - 01.2023