Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Streamlined daily office operations, enhancing workflow and organization.
Communicated effectively with patients, addressing inquiries and providing information on services.
Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
Assisted in training new staff members on office procedures, ensuring consistent quality of services provided.
Coordinated credentialing processes for healthcare providers, ensuring compliance with regulatory standards.
Maintained CAQH profiles for providers, ensuring accuracy.
Tracked licenses and payer applications so providers stayed in network and compliant.
Medical Assistant/Back Office Supervisor
Cabrillo Cardiology Medical Group
Oxnard, CA
01.2013 - 2021
Managed medical records, ensuring organized filing, accurate documentation, and efficient scanning processes.
Verified patient insurance coverage and collected required co-payments.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Oriented and trained new staff on proper procedures and policies.
Supervised daily operations of medical assistants, ensuring compliance with healthcare regulations and policies.
Collaborated with physicians to optimize patient care processes, improving overall satisfaction rates.
Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
Sales Associate
Target
Ventura, CA
10.2011 - 12.2012
Completed purchase and return transactions.
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to improve store aesthetics and accessibility.
Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.