Summary
Overview
Work History
Education
Skills
References
Timeline
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Briana Lopez

New Haven,CT

Summary

Dynamic and results-oriented professional with experience at Arby's, excelling in customer service and cash handling. Proven ability to resolve conflicts and foster teamwork, enhancing customer satisfaction. Recognized for creating a supportive environment as a LEAP Mentor, promoting community engagement and collaboration among peers.

Overview

1
1
year of professional experience

Work History

Drive-Thru Cashier

Arby's
North Haven, CT
08.2024 - Current
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Greeted customers, took orders, and provided product information.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Followed all safety protocols while operating restaurant equipment like fryers or grills.

LEAP Mentor

Leap New Haven
New Haven, CT
03.2024 - 06.2024
  • Created an environment that was safe, supportive, respectful, encouraging, and fun.
  • Developed a positive relationship with mentees through active listening, empathy, and respect.
  • Collaborated with other LEAP Mentors on group activities for mentees.
  • Planned service activities to promote community interaction.

Education

High School Diploma -

James Hillhouse High School
New Haven
06-2026

Skills

  • Customer service
  • Cash handling
  • Point of sale operation
  • Conflict resolution
  • Team collaboration
  • Time management
  • Supply restocking
  • Teamwork and collaboration

References

References available upon request.

Timeline

Drive-Thru Cashier

Arby's
08.2024 - Current

LEAP Mentor

Leap New Haven
03.2024 - 06.2024

High School Diploma -

James Hillhouse High School

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