Briana Major
Lancaster,PA
Summary
Customer-oriented sales professional with 10+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Known for having great organizational skills. Gifted at working with all types of customers. I'm looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wellness Advisor
Sunnyside Dispensary
Lancaster, PA
11.2021 - 12.2023
- Initiated friendly conversation with customers to determine level of assistance required.
- Explained the benefits of different cannabis products to customers in order to help them find the best option for their needs.
- Demonstrated knowledge of applicable laws regarding sale of cannabis products in order to ensure compliance with regulations.
Team Member
Target
Tacoma, WA
05.2021 - 11.2021
- Unloaded freight from trucks, containers, and railcars and sorted to designated locations.
- Worked closely with supervisors to adhere to daily work schedules and production goals.
- Stocked shelves with newly arrived products. Organized and stocked remaining product that would not fit on the shelf.
Sales Associate
Rich’s for the Home
Tukwila, WA
08.2020 - 05.2021
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Developed and implemented strategies to meet monthly sales quotas and generated new business through cold calling campaigns.
Store Manager
Aqua Rec’s Swimmin’ Hole
Gig Harbor, WA
07.2017 - 08.2020
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability for my store.
- Assisted customers with product selection, sizing and styling while giving accurate information about pricing and delivery timeframes.
Assistant Store Manager
Lowe’s
Lakewood, WA
06.2014 - 05.2017
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Completed frequent walk-throughs and directed team members to correct issues impacting store function.
Education
Bachelor of Fine Arts: Photography -
Pennsylvania College of Art & Design
06.2016
Skills
- Strong Verbal Communicator
- Excellent Work Ethic
- Calm in Fast-Paced Environments
- Relationship Building
- Critical Thinker
- Sales Development
- Inventory Control
- Cold-Calling
- Negotiation Tactics
- Reliable and Punctual
Certification
- PA Medical Marijuana Certification
- WA Cannabis Certification
- Fireside Hearth & Home Fireplace Course Certification
References
References available upon request.
Timeline
Wellness Advisor
Sunnyside Dispensary
11.2021 - 12.2023
Team Member
Target
05.2021 - 11.2021
Sales Associate
Rich’s for the Home
08.2020 - 05.2021
Store Manager
Aqua Rec’s Swimmin’ Hole
07.2017 - 08.2020
Assistant Store Manager
Lowe’s
06.2014 - 05.2017
Bachelor of Fine Arts: Photography -
Pennsylvania College of Art & Design
- PA Medical Marijuana Certification
- WA Cannabis Certification
- Fireside Hearth & Home Fireplace Course Certification
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