Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Briana Mcclendon

Briana Mcclendon

Sacramento,CA

Summary

Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caregiver

Home Supportive Services
01.2019 - Current
  • Worked with physically, congenitally impaired and developmentally disabled and patients
  • Communicates changes and conditions to physician, performed incidentals require
  • Established report with dressing, grooming, and feeding, Maintain professional relationship with clients and family.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Coordinate appointments, Transport patients, Administer medications as prescribe.

Instructional Aide

William Lee College Prep School
Sacramento, CA
08.2021 - 05.2022
  • Monitor, report and address student behavior appropriately
  • Assist teachers with administrative work such as scheduling, grading and parental outreach
  • Provided support to help students with special needs learn and grow
  • Taking phone calls and transferring callers to Professors or other staff
  • Making copies for staff members or distributing mail and directing students
  • Organized files in an efficient manner so that they are easily accessible when needed.
  • Followed school schedules and policies to promote safety and learning.

Paraprofessional

Strauch Elementary School
Sacramento, CA
03.2023 - Current
  • Conducted daily review sessions to help students prepare for tests.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
  • Developed and implemented strategies to improve student engagement.
  • Graded and provided feedback on assignments.
  • Enforced rules and instructions to maintain discipline.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Copied, sorted and filed records of office activities and business transactions.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

Education

Associate of Science Degree - Health Sciences

Ultimate Medical Academy
2021

Skills

  • Document Processing
  • File Management
  • Student Relations
  • Classroom Support
  • Calendar Management
  • Grading Work
  • Student Engagement
  • Record Keeping
  • Call Handling
  • Mail Handling
  • Scheduling
  • Data Entry
  • Inventory Management
  • Customer Service
  • Medical Terminology
  • Documentation and Reporting
  • CMS-1500 Billing Forms
  • Dedicated Team Player

Affiliations

Customer service oriented professional with 5+ years of healthcare industry experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Capable of coordinating the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Certification

  • First Aid/CPR Certified
  • CMA - Certified Medical Assistant
  • HIPPA

Timeline

Paraprofessional

Strauch Elementary School
03.2023 - Current

Instructional Aide

William Lee College Prep School
08.2021 - 05.2022

Caregiver

Home Supportive Services
01.2019 - Current

Associate of Science Degree - Health Sciences

Ultimate Medical Academy

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Briana Mcclendon