Briana McLeod
Elizabethtown,United States
Summary
Meticulous and dependable professional with experience in administrative support, clinical logistics, customer account management, and quality assurance. Skilled at prioritizing tasks, multi-tasking, and following through to meet daily and long-term goals. Known for providing excellent service, staying organized, and supporting team operations to keep workflows running smoothly. Adept in handling personnel records, processing paperwork, managing customer accounts, checking work for accuracy, and improving everyday processes for better efficiency. Problem solver and strong team player seeking to bring leadership, consistency, and reliability into a growth-focused organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QA Warehouse Specialist
UPS Healthcare
Shepherdsville, Kentucky
09.2025 - 01.2026
- Lead QC operations by supervising technicians, enforcing GMP/quality standards, and ensuring products meet customer expectations
- Perform inspections, audits, and documentation for raw materials, packaging, sanitation, and finished goods
- Train and support staff while driving process improvements, safety, inventory control, and cross-team communication
Account Representative
America's Car-Mart
Elizabethtown, United States
01.2023 - 07.2023
- Responsibilities include providing customer service, following up on new leads, preparing and negotiating contracts, and closing sales. If you work directly for an auto dealership, your duties as a dealer account manager center on finance and insurance.
Logistics Specialist
US Army
Fort Knox, United States
05.2019 - 05.2022
- Coordinated daily logistics operations, including scheduling shipments, organizing deliveries, tracking ETAs, and communicating updates between drivers, warehouses, and customers.
- Managed and maintained shipment documentation such as bills of lading, packing lists, delivery receipts, and import/export paperwork while keeping all records accurate and organized.
- Supported workflow and inventory accuracy by checking stock, resolving discrepancies, improving filing systems, and helping streamline processes for faster, more efficient operations.
Orderly Room Clerk
US Army
Pyeongtaek, Korea
06.2020 - 03.2021
- Provided administrative and personnel support by managing confidential records, processing official actions, coordinating schedules, and serving as a liaison between leadership and staff in a fast paced, compliance driven environment.
Education
High school diploma - General Studies
Clark County School District Adult Education Programs High school
Las Vegas, NVSkills
- Quality Control & Inspections
- Logistics & Warehouse Operations
- Shipping & Receiving
- Inventory Management
- Team Leadership & Training
- Process Improvement & Efficiency
- Data Management & SAP
- Communication & Conflict Resolution
- Customer & Account Management
- Contract Negotiation
- Warehouse Safety & Compliance
Certification
Secret Clearance, 09/20, Present
Timeline
QA Warehouse Specialist
UPS Healthcare
09.2025 - 01.2026
Account Representative
America's Car-Mart
01.2023 - 07.2023
Orderly Room Clerk
US Army
06.2020 - 03.2021
Logistics Specialist
US Army
05.2019 - 05.2022
High school diploma - General Studies
Clark County School District Adult Education Programs High school